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SEO Werkz
Riverton, UT | Full Time
$54k-71k (estimate)
9 Months Ago
Client Success Specialist
SEO Werkz Riverton, UT
$54k-71k (estimate)
Full Time | Business Services 9 Months Ago
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SEO Werkz is Hiring a Client Success Specialist Near Riverton, UT

Are you fun, enthusiastic, and love working with people with experience in internet marketing? If YES, you could be the next person to join our crazy awesome team! We are looking for an organized individual to fill the position of a CSS! We need a task killer that is able to multitask and loves taking care of people and is a super strong communicator!

  • Client Success Specialist Job Description:
    As a Client Success Specialist, you'll be responsible for contributing to the process of customer retention. Duties will include interacting with new and existing clients on a regular basis alongside our Client Success Managers, working with internal teams to implement strategies and best practices from the industry for the client's digital marketing campaigns to enhance client satisfaction. An ideal candidate would take the initiative to establish themselves as knowledgeable in the industry by continuous self training and education and put what they learn into action. A CSS is someone who works hard to develop and maintain client relationships quickly while setting proper expectations and having a basic understanding of the client's case use. They will have an innate ability to connect with clients over both their successes and frustrations and enjoy forming and developing long-term bonds. The goals of a client success specialist include, but aren't limited to, assisting in the retention of clients and associated revenue, the increase in revenue through upsell opportunities and the over satisfaction of the clients experience throughout the lifetime of their digital marketing campaigns. Our Client Success team is top notch and very collaborative! We work together for the common goal of success and have fun while we do it with regular team building activities, team initiatives to improve our skills, weekly team meetings where each individual gets the opportunity to be a leader and bring new ideas to the table and clear career pathing for a view into future progression within the team!
    Skills & Qualifications:
    • Strong organization, communication and presentation skills
    • A propensity for relationship building
    • Proactive problem resolution skills
    • 2 years experience in a client facing role
    • Team player

Benefits:

  • Awesome company culture
  • Autonomy
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401K Retirement plan
  • Short Term/Long Term Disability insurance
  • $50,000 Life Insurance Policy
  • Paid time off
  • Paid Gym Membership
  • Monthly Massages

We believe in being transparent, getting results, and earning business. We are a company that believes in our core values and loves to do right by the client and earn their business. Thank you for your interest!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$54k-71k (estimate)

POST DATE

06/27/2022

EXPIRATION DATE

05/29/2023

WEBSITE

seowerkz.com

HEADQUARTERS

Herriman, UT

SIZE

25 - 50

INDUSTRY

Business Services

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If you are interested in becoming a Client Success Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Success Specialist job description and responsibilities

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Build meaningful relationships with each client to truly understand their challenges, and create custom solutions.

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Client success specialists are accountable for managing churn and providing essential support.

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They may also meet regularly with devs/product designers.

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Client success specialist look out for their customer’s business and work with them to find solutions to pain points.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Success Specialist jobs

Client success specialist should see disseminating learning from each of their onboarding experiences as a vital part of their job.

02/24/2022: Rapid City, SD

Generate excitement for new or developing products by keeping clients updated on their progress.

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Take the time to understand your client’s use-case and earn their trust.

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Apply for an entry-level client success position, gain knowledge and experience before moving up.

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Maintain understanding of relativity product features, road maps and benefits and effectively communicate to the client to ensure client success.

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Step 3: View the best colleges and universities for Client Success Specialist.

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