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Title:Case Manager
Department: Social Services
FLSA Status:Non-exempt
Reports To:Case Management Program Supervisor
Summary: Responsible to provide case management services to seniors and adults with disabilities and represent the program as a member of the Elder Abuse Consortium.
Essential Functions:
⦁Provides case management services to seniors and adults with disabilities. Specific responsibilities include:
i)Conducting intake;
ii)Completing a comprehensive assessment of the consumer’s functional and cognitive capacity and limitations during a home visit;
iii)Developing a care plan based upon the assessment;
iv)Implementing the care plan by coordinating and arranging for services;
v)Following-up and monitoring the plan to ensure that the care plan continues to meet the consumer’s needs;
vi)Reassessing the client’s needs on a regular basis; and
vii)Terminating case management services when appropriate.
⦁Maintains complete client files and completes all required data collection forms and reports.
⦁Reports incidents affecting case management clients to appropriate bodies including Adult Protective Services.
⦁Conducts outreach and community education to seniors, their family members, and service providers regarding the issue of elder abuse or other related social issues in the Chinese community.
⦁Assumes responsibility for own professional growth and continuing education to upgrade case management skills; gives input to the supervisor in developing the training plan to meet individual training needs.
⦁Participates in case conferences, in-service trainings and other meetings as required.
⦁Participates in evaluation and quality assurance activities to determine the effectiveness of the case management program as required.
⦁Performs other duties as assigned.
Qualifications:
⦁Bachelor's degree in health, social work, counseling, psychology, gerontology, or other related fields. Case management experience may substitute for education.
⦁Knowledge, skills, and experience necessary to assess the consumer’s need for services and perform the core functions of case management. Training in and/or experience with elder abuse issues strongly preferred.
⦁Ability to communicate effectively with consumers or their representatives and staff of other service agencies, and to work as part of a multidisciplinary team of service providers on behalf of consumers.
⦁Sensitive to the needs of the elderly and disabled adults from diverse ethnic and minority cultures.
⦁Ability to work independently and in a team environment.
⦁Bilingual and bi-literate preferred. ( English, Chinese, Spanish, Vietnamese, etc..)
⦁Must be able to travel via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.
Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call (415) 677-7600 for special assistance.
Full Time
Social & Legal Services
$97k-117k (estimate)
03/05/2023
08/09/2023
selfhelpelderly.org
SAN FRANCISCO, CA
200 - 500
1966
$10M - $50M
Social & Legal Services
Self-Help for the Elderly is a private community-based non-profit organization. Our mission is to promote the independence, dignity and self-worth of seniors. We will achieve this by empowering seniors to help themselves and by providing a comprehensive range of multicultural and multilingual services. Founded in 1966, Self-Help offers a vast array of health care and social services to over 40,000 seniors and disabled adults annually in San Francisco, San Mateo, Santa Clara and Alameda counties. More than 90% of the agencys clients are members of ethnic communities; and over 90% of Self-Helps ...current staff is bilingual and bicultural in various Chinese dialects, Vietnamese, Tagalog, Spanish or Russian. All direct service staff are bilingual in at least one of the above languages and are culturally and linguistically competent to provide services to the target population. Self-Help for the Elderly has earned a reputation for employing and providing housekeeping jobs in San Francisco in the form of house cleaning services, commercial cleaning services, and job training programs. In addition, current customers have come to rely on their social services such as home health care, assisted living, hospice care, in-home care, home care assistance, senior care, adult day care, and elderly care. Proudly serving Richmond District, Sunset District, Chinatown, Nob Hill, San Mateo, Marina District, Pacific Heights, Mission District, Hayes Valley, Daly City and surrounding areas since 1966.
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The job skills required for Case Manager include Case Management, Social Work, Transportation, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Case Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Case Manager. Select any job title you are interested in and start to search job requirements.
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