Founded in 1985, SelectQuote provides solutions that help consumers protect their most valuable assets: their families, health and property. The company pioneered the model of providing unbiased comparisons from multiple, highly rated insurance companies allowing consumers to choose the policy and terms that best meet their unique needs. Two foundational pillars underpin SelectQuote’s success: a strong force of highly trained and skilled agents, who provide consultative needs analysis for every consumer, and proprietary technology that sources and routes high-quality leads. The company has three core business lines: SelectQuote Senior, SelectQuote Life and SelectQuote Auto and Home. SelectQuote Senior, the largest and fastest-growing business, serves the needs of a demographic that sees 10,000 people turn 65 each day with a range of Medicare Advantage and Medicare Supplement plans.

Job Summary:

The Director, Learning & Development is responsible for assessing organization wide developmental needs and strategically implementing and managing all activities related to organizational development, leadership development, and talent development. The role will manage the Learning & Development team and collaborate with the Human Resources Business Partners to ensure the development needs of the business are achieved. The Director, Learning & Development will utilize and administer complex systems and tools to facilitate all learning activities and report on program effectiveness, including talent assessments.

Supervisory Responsibilities:

• This position manages the Learning & Development team.

Duties/Responsibilities:

• Develops and implements state-of-the-art learning and development strategies for associates at all levels in support of key business initiatives
• Leads the design, planning, implementation, management and delivery of programs to enhance the skills, knowledge and abilities of associates and enhance company culture
• Directs and plans strategic alignment of training programs by conducting needs assessments in consultation with business partners
• Consults with leaders throughout the organization to deliver a variety of programs, opportunities, and projects to improve associate, organization, leadership, and team performance across all levels of the organization
• Drives the performance management process for the organization
• Evaluates and selects assessment tools for career development purposes (360 assessments, behavioral assessments, etc.)
• Leads efforts around developing career pathing for the organization
• Creates an engaging new hire associate on-boarding experience which aligns with the culture of the organization and prepares associates for successful job performance
• Offers an array of instructor-led, online, webinar, and blended learning options to accommodate associates in multiple locations and remote working environment.
• Evaluates Learning Management Systems currently in use and develops plan to determine the best platform(s) for the business to use going forward
• Measures training and development program results and overall effectiveness; continually refines programs to ensure successful performance outcomes
• Designs and implements best in class leadership development programs to develop managers and leaders to position their associates to meet the future goals of the organization
• Partners with leaders on development initiatives including associate career progression, leadership development programs and succession planning activities
• Assesses resource needs to support all programs
• Leads the team, recruits new team members, develops the team to their full potential and holds the team accountable for delivering excellent service and programs to associates
• Prepares and manages an annual budget consistent with associate development strategies
• Develops relationships with leaders and associates at all levels throughout the organization

Required Skills/Abilities:

• Excellent written and analytical skills; the ability to write clear and well-developed strategies and action plans to support a high level of performance by associates.
• Demonstrated skills/experience in initiating, planning, and executing a wide variety of projects effectively and efficiently.
• Excellent time management, organizational skills, and attention to detail.
• Strong consulting skills with a client-focused mind-set; building valuable relationships based on trust, respect and collaboration.
• Excellent verbal communication and facilitation skills in different settings.

Education and Experience:

• Bachelor’s degree in Human Resources, Business or related field, or equivalent years of experience.
• 6 years progressive experience in corporate learning and development required, 8 years preferred.
• 2 years of experience leading a team required
• Experience with UKGPro Talent Mgmt preferred.
• Experience implementing mentoring, leadership and training programs.
• Experience developing and implementing performance management and succession planning processes.
• Experience building and leading a team of learning and development professionals.
• Experience with executive coaching and executive leadership programs.
• Development and implementation of training and development programs, in particular, leadership development and sales enablement.

Benefits:

It’s an exciting time to join SelectQuote. We became a publicly traded company in 2020 with the first 100% virtual IPO (non-biotech) in American history. We have also been recognized nationally on the 2021 Top Workplaces USA list and by the Kansas City Business Journal as a 2020 Best Places to Work honoree.

Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, and other paid leaves vary based on work location.