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Second Harvest Food Bank of Middle TN, Inc
Nashville, TN | Full Time
$42k-49k (estimate)
1 Month Ago
DCI Donor Services
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Harvey Nash
Nashville, TN | Full Time | Contractor
$79k-99k (estimate)
1 Month Ago
Hanker Systems
Nashville, TN | Contractor
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Donor Database Specialist
$42k-49k (estimate)
Full Time 1 Month Ago
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Second Harvest Food Bank of Middle TN, Inc is Hiring a Donor Database Specialist Near Nashville, TN

What you’ll do:
Summary: Donor Database Specialist supports the Director, Donor Services and Analytics, and the External Affairs department to achieve the fundraising goals of Second Harvest Food Bank of Middle Tennessee, focusing specifically on the maintenance of data integrity, gift processing, and customer service. This position supports and fosters our deep commitment to diversity and inclusion, which is the foundation for creating a culture of belonging for all personnel.
Key Responsibilities:
  • Processes daily, accurate batch of constituent and gifts in Raiser’s Edge (approx. 35,000-45,000 gifts annually; about 65% of all gifts received at the Food Bank).
  • Maintains data entry requirements by following department policies and procedures.
  • Completes priority database cleanup projects, as determined by the Lead Database Specialist.
  • Updates and maintains donor records, including accurate contact information.
  • Interacts courteously, professionally, and positively with donors to process gifts, answer questions, resolve issues via phone, email, mail.
When & Where:
  • Schedule: Typical daytime workweek hours of Monday - Friday, 8 AM – 4:30 PM on-site and primarily at our Nashville distribution center. Occasional evenings and/or weekends may be required outside of normal working hours for meetings, special events, to respond to issues (e.g., disaster response, community events, etc).
  • Flexibility: our flexible work program is a strategic tool to achieve organizational goals, empower employees to do their best work and foster engagement by supporting high performance, business continuity as well as wellbeing and work-life-balance. WorkFlex arrangements are complex, specific to individuals and roles and include the following options: alternative schedule, compressed week, reduced and job sharing.
  • Essential business/ first responder: In instances of a federal, state or locally declared emergency, Second Harvest is typically considered an essential business service and emergency responder. All employees may be required to perform regular or emergent duties on-site. Employee safety is balanced with business and community necessity. Some positions are more likely to be required on-site than others.
Is this you?
  • Education: High School Diploma (or equivalent) required. Bachelor’s Degree in a related field preferred.
  • Experience: Experience with Blackbaud Raiser’s Edge or similar database strongly preferred.
  • Skills & Capabilities: Knowledge of A/R processes; strong organizational skills with the ability to handle multiple tasks; organize, coordinate, and direct projects; ability to learn new data applications; customer service skills and ability to work through problem in a professional manner; strong oral and written communication abilities.
  • Other requirements: our pre-hire process requires acceptable results from the following: professional reference feedback, criminal background, Motor Vehicle Record and a pre-employment drug test. Current Driver’s License and automobile insurance are also required. Criminal backgrounds are evaluated on a case-by-case basis considering several factors (timing, frequency, severity and job relation).
Who we are: If you want to make a real difference in the lives of those in need, Second Harvest Food Bank of Middle Tennessee is the right workplace for you. Help us make a lasting impact for those in our community while also growing in a challenging and rewarding career.
Selected seven times as a Top Workplace by the Tennessean, Second Harvest Food Bank of Middle Tennessee has been providing food to our more than 1 million neighbors at risk of hunger in Middle and West Tennessee since 1978. In support of our mission, which is “to provide food to people facing hunger and work to advance hunger solutions” – last year, we distributed more than 41 million pounds of food to more than 450 Partner Agencies, providing more than 36.5 million nutritious meals to hungry children, families and seniors throughout our 46-county service area. To learn more about our work, visit our website secondharvestmidtn.org and our social media.
What Second Harvest has to offer:
Work with a purpose: As one of middle Tennessee’s largest nonprofits, our local hunger relief work is uniquely rewarding, hands on and solutions oriented. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results. A career with Second Harvest ensures that you not only earn a paycheck, but also help your local community through meaningful work. If you are passionate about serving your neighbors in need and are committed to our mission of ending hunger, we invite you to join our 120 person team in the fight against hunger, as we work to achieve our vision of a hunger free community.
Award winning workplace: we are a best-in-class workplace because we are passionate and people focused – we listen, respect, care and challenge each other, so that our neighbors can count on us. Our employees have identified us among The Tennessean’s Top Workplaces eight times based solely on employee surveys and feedback. We are invested in our team and offer frequent whole-person wellness opportunities through our Harvest Wellbeing Program. We focus on staff physical and mental health, financial empowerment, personal and professional development as well as social and community engagement. There is ample opportunity to be engaged, have work-life-balance and grow with Second Harvest.
Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Total compensation for full-time employment includes many benefits, in addition to base pay. The paid days off policies include: 38 day off for holidays, vacation, sick and personal time, as required by law. Traditional benefits offered include medical, dental and vision (employee-only coverage paid 100% by employer for all 3). Additional available benefits include annual bonus potential, annual performance reviews with potential pay increases, flexible work, retirement (with a generous employer match), disability insurance (short and long-term), life insurance as well as long-term care insurance.
DEIB & Equal Employment Opportunity: we celebrate and value diversity, equity, inclusion and belonging. We are intentionally working to diversify our team so that our employees reflect the diverse communities that we serve. Candidates from historically underrepresented groups are encouraged to apply! Our goal is to attract, develop, retain and promote a talented and diverse workforce in a culture where all employees will contribute to their fullest potential. We provide equal employment to all applicants and employees regardless of race, religion, color, gender, disability, national origin, ancestry, age, veteran status, sexual orientation, genetic information or other legally protected characteristics.
Think this sounds like a role and workplace where you would thrive? Apply now!
You can express interest in joining our team, in any of the following ways:
  • Online: employment application on our website: secondharvestmidtn.org/job-opportunities. Resume and cover letter can be uploaded with applications on the website as well.
  • Email: Resume and cover letter can be sent to our Human Resources team at jobs@secondharvestmidtn.org.
  • In person: applications can be completed by visiting us on-site at any of our distribution centers, locations can be found on our website: secondharvestmidtn.org/contact.
Thanks for your interest in working for Second Harvest Food Bank of Middle Tennessee - we love it here and think you will too!

Job Summary

JOB TYPE

Full Time

SALARY

$42k-49k (estimate)

POST DATE

03/13/2023

EXPIRATION DATE

06/01/2023

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