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Desktop Support Technician II
SEAKR Engineering Englewood, CO
$46k-60k (estimate)
Full Time | Semiconductor 2 Months Ago
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SEAKR Engineering is Hiring a Desktop Support Technician II Near Englewood, CO

Company Description

Join SEAKR Engineering, a leading-edge provider of advanced electronics for space applications. Pushing the boundaries of technology on a mission to change the world for the better from space.

Job Description

Our company is seeking a highly skilled Desktop Support Level II technician to join our team. As a Desktop Support Level II technician, you will be responsible for providing technical support to our internal customers. The ideal candidate must have experience in support ticketing systems and possess strong technical skills in desktop support in a mixed OS environment

Responsibilities:

  1. Provide technical support to employees for desktop hardware, software, and network-related issues.
  2. Install, configure, and troubleshoot desktops, laptops, and peripherals
  3. Maintain inventory of workstation hardware and software.
  4. Maintain and update desktop operating systems and software
  5. Manage and resolve support tickets in a timely and efficient manner
  6. Collaborate with other IT teams to resolve issues and implement solutions
  7. Assist with the maintenance and administration of the desktop environment
  8. Provide excellent customer service and communication to end-users
  9. Provide training to employees on new desktop software and hardware.
  10. Maintain documentation of desktop hardware, software, and network configurations.

Qualifications

Required Skills:

  1. 2-3 years of experience in desktop support
  2. Experience with support ticketing systems
  3. Strong knowledge of Microsoft Windows operating systems and Microsoft Office Suite.
  4. Understanding of Active Directory and Group Policies
  5. Strong troubleshooting and problem-solving skills.
  6. Strong written and verbal communication
  7. Excellent customer service skills
  8. Ability to work independently and as part of a team

Desired Skills:

  1. Experience with RedHat Linux
  2. Knowledge of scripting languages such as Bash, DOS, PowerShell, Perl, and Python
  3. Familiarity with unattended installers and OS system imaging
  4. CompTIA Certifications including A , Security , Linux
  5. Experience with Remote Support Tools ( Remote Assistance, Bomgar )

Additional Information

Compensation: Base pay range is $22-$26/hour, depending on qualifications. SEAKR has very rich medical, dental and vision insurance plans, along with a generous 401(k) retirement plan. In addition to base salary, employees are eligible for a year-end bonus. SEAKR offers a variety of paid leave, such as vacation, sick, bereavement, and FMLA.

SEAKR is an Equal Opportunity Employer - All your information will be kept confidential according to EEO guidelines. 

US Citizenship Required

Job Summary

JOB TYPE

Full Time

INDUSTRY

Semiconductor

SALARY

$46k-60k (estimate)

POST DATE

01/28/2023

EXPIRATION DATE

11/06/2023

WEBSITE

seakr.com

HEADQUARTERS

CENTENNIAL, CO

SIZE

200 - 500

FOUNDED

1983

TYPE

Private

REVENUE

$50M - $200M

INDUSTRY

Semiconductor

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About SEAKR Engineering

Seakr is a provider of electronic components and memory systems for space applications.

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