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Customer Service Specialist Returns
Screen Tight located in Georgetown SC is a fast growing manufacturing facility. We are currently accepting applications and resumes for our Customer Service Specialist including Returns and Credit matters.
This position serves as the primary point of contact for returns policy and processing. They are responsible for approving all returns and credits following the return policy and enforcing proper authorization for the credit/return from the customer. These returns include defective product and product returned for credit. This position requires knowledge and enforcement of the company policies and procedures for returned goods. This position must effectively communicate policies and procedures both verbally and in writing.
Responsibilities include but are not limited to:
Managing the returns process to meet goals and ensure policy enforcement.
Complete weekly reporting of RTV’s issued and reason issued or denied.
Approve returns or credit in a timely manner in order to expedite disposition or credit issued.
Issue credit to customers for pricing error, shortages, damaged or defective material.
Follow up is required on all unauthorized deductions including short pays and fines, with the objective of getting paid for these items.
Filing freight claims and handling freight damage request.
Must have a high school diploma or equivalent, experience in Customer Service including Returns preferred. Must be able to remain calm in a fast paced environment. Strong computer skills are necessary with daily responsibilities. A working knowledge of MS Word and Excel are required and experience in Micro Soft Great Plains is a plus.
You can mail them to
Screen Tight
1 Better Way
Georgetown, SC 29440
or Fax 843-527-6498
Do not come in or call to apply for this position
Job Type: Full-time
Benefits:
Schedule:
Experience:
Shift availability:
Work Location: One location
Full Time
Wholesale
$27k-34k (estimate)
03/14/2023
01/08/2024
screentight.com
GEORGETOWN, SC
<25
2003
GUERRY GREEN
$5M - $10M
Wholesale
Screen Tight is a Building Materials company located in Better Way, Georgetown, South Carolina, United States.
The job skills required for Returns Specialist include Customer Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Returns Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Returns Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Returns Specialist positions, which can be used as a reference in future career path planning. As a Returns Specialist, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Returns Specialist. You can explore the career advancement for a Returns Specialist below and select your interested title to get hiring information.