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Shift Leader
$34k-50k (estimate)
Full Time 3 Months Ago
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Scooters Coffee | Brellaancake Coffee LLC is Hiring a Shift Leader Near Kingsport, TN

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooters Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
You are applying to work with a franchisee of Scooters Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
BRELLAANCAKE COFFEE LLC Job Description
Shift Leader
DESCRIPTION
As one of our Shift Leaders, you are responsible for directing an efficient workflow and assisting the Store Manager in a variety of store operations duties. This position serves as a role model of barista responsibilities and serves as one who leads the team, when the Store Manager is unavailable.
Our Shift Leaders create an accomplished work environment who encourages other associates to be the very best they can be on the job. The Shift Leader also holds themselves accountable as well as others to follow Scooters best practices. We all serve the customer by providing amazingly fast, interactive-friendly service and consistent, high-quality products. You just may be the person who brightens a customers day with your bright smile and kind conversation. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures. Faithfully maintain all food safety, perform work in a safe, proficient manner and maintain store / food sanitation standards.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooters Amazing customer service experience
Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
Assist the Store Manager in onboarding and training new team members
Develop effective working relationships with team members, identifying individual motivation factors
Proactively seek opportunities to increase individual and team sales
Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner
Ensure team members follow all health, safety, and sanitation guidelines
Serve as a key-holder, following all opening and closing procedures
Demonstrate punctuality, dependability, and adaptability dressed in appropriate attire and ready to be an amazing person to each life you touch.
Maintain personal hygiene
Assist Store Manager with administrative duties as requested
QUALIFICATIONS
Passion for people
Willingness to master brand recipes and techniques
Energetic, fast-paced, flexible work style
Ability to work cooperatively in a team environment
Ability to teach others and communicate effectively
Strong problem-solving skills and attention to detail
Desire to take on a leadership role in a growing company
Start date subject to building completion.
Brand: Scooters Coffee
Address: 4301 West Stone Dr. Kingsport, TN - 37664
Property Description: 1843 - Kingsport, TN
Property Number: 1843

Job Summary

JOB TYPE

Full Time

SALARY

$34k-50k (estimate)

POST DATE

12/02/2022

EXPIRATION DATE

08/08/2023

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The following is the career advancement route for Shift Leader positions, which can be used as a reference in future career path planning. As a Shift Leader, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Shift Leader. You can explore the career advancement for a Shift Leader below and select your interested title to get hiring information.

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