This is a fully Remote and Work From Home (WFH) opportunity within the US

POSITION OVERVIEW

Science 37 seeks an experienced Senior Product Designer to help us innovate clinical studies. The ideal designer will have a passion for taking on complex problems and designing elegant solutions that help people. You will be facilitating our design process and leading creative problem-solving that addresses the needs of clinical study participants and practitioners.

Our Senior Product Designers participate in and often lead the full life-cycle of systems and applications by working collaboratively with other Designers, Product Managers, Software Engineers, and business stakeholders. Senior Product Designers take ownership and see the big picture to understand how tasks fit into the wider project. This is a highly collaborative role so it’s important that you excel at synthesizing input from a variety of internal and external sources and can guide a team with practical leadership. To be successful, you will need to be skilled in defining, visualizing, and communicating complex processes, user journeys, intuitive interactions, and UX prototypes, and you will need to test your assumptions through ongoing user research. You must be skilled in presenting your work to internal teams to provide context and clarity about why and how a given design solution works. 

By constantly focusing on the needs and goals of our users, you will contribute to a platform that looks great, behaves intuitively, and touches people globally to enable broader access to clinical studies. We’ll provide you with high levels of mentorship, opportunities, and resources, with the goal of creating experiences that improve the clinical study industry. Join this team if you’re committed to making better clinical study experiences that drive faster enrollment, greater retention, and a more diverse representation to help billions of people worldwide.

You might be a good fit for this if you:

• Care about the future of clinical research and want to help shape it
• Want to work with passionate, curious people on a team that values bold ideas and a collaborative mindset
• Want to work on hard problems and set a new standard for modernizing established processes
• Can think at all layers, from product (system) design to interaction, to beautiful pixels
• Are among the best at what you do and want to work with peers who challenge you

DUTIES AND RESPONSIBILITIES

Duties include but are not limited to:

1. Interaction Design – Identify opportunities for improvement in our products and take the initiative to define solutions and requirements for complex problems via user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences across a variety of contexts and devices.
2. Design Thinking – Lead user-centric design practices that focus on people’s needs, goals, and limitations through all stages from problem definition to design implementation. 
3. Design Facilitation – Facilitate design discovery by organizing research initiatives, driving ideation, testing prototypes, and providing valuable synthesis and recommendations.
4. User Research – Form a deep understanding of Science 37 customers, users, and served populations by conducting user research, performing usability tests, reviewing user analytics, and synthesizing data. Know when and how to test assumptions in order to defend your design decisions. 
5. Cross-functional collaboration – Be a leader who brings the voice of the customer to each conversation, yet be open and collaborative with product managers and software engineering to build and ship quality features and desired outcomes for users.
6. Design Systems - Utilize and positively contribute to our growing design system with elegant interaction components, data visualizations, visual design, and illustrations.
7. Big Picture Thinking – Cultivate deeper knowledge about our platform and field of clinical studies so that you can challenge and, where appropriate, work beyond the current ask to produce a product with greater functionality or improved user flow. 
8. Mentoring – You are comfortable sharing your knowledge and best practices with colleagues to help individuals to think more critically, and strategically, and improve their craft.

QUALIFICATIONS & SKILLS

Qualification Must Haves:

1. 5 years experience as a product designer or similar role, with primary experience in UX design across online and mobile products 
2. BA/BS in a relevant field of study OR equivalent work experience
3. Portfolio OR ability to walk us through your recent work to showcase your user-centered design skills including; visualizations of complex user experiences, how you learned about users and leveraged that knowledge to create a great experience for them, sketches to high-fidelity mocks, and clickable prototypes
4. Expertise in leading User-Centered Design processes
5. Expertise with UX design software such as Figma, Adobe Creative Suite, etc.
6. Expertise in designing modern, front-end systems including web and/or mobile software development
7. Deep attention to detail with demonstrated design expertise focused on consistency

Qualification Nice-To-Haves:

1. Experience building and/or using a design system is a plus, but not required
2. Background at a product-driven SAAS company is a plus, but not required
3. Product design experience for healthcare or life sciences is a plus, but not required

Skills/Competencies

1. User-Centric Design – Solid ability to lead user-centered design thinking and planning. Talent for understanding user challenges and designing complete user experiences that meet both user and business goals 
2. Strong communication and presentation skills – Clear communication with both technical and non-technical individuals; the ability to listen, articulate ideas and advocate best practices in both one-on-one and group settings through good verbal, visual, and written form to  effectively to resolve conflicts and achieve business goals
3. Interpersonal Savvy - Understands interpersonal and group dynamics and reacts in an effective and tactful manner. Has a range of interpersonal skills and approaches with the ability to select a best-fit approach.
4. Patience – Willingness to help the team respond to user context, pains, and goals by sharing insights from user research while creating balance with the technical feasibility 
5. Professionalism and integrity – Demonstrated ability to foster concepts of teamwork, cooperation, focus, and flexibility to get the work done

REPORTING

Position reports to the Design Mgr Platform who will also assign projects, and provide general direction and guidance. Incumbent is expected to perform duties and responsibilities with minimal supervision.

DIRECT REPORTS

• No direct reports

Science 37 is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 

Science 37 values the well-being of its employees and aims to provide team members with everything they need to succeed.