Essential Duties and Responsibilities 1. Handle requests, troubleshoot, isolate and resolve issues. 2. Support IT related systems. 3. Manage special projects as assigned. 4. Create and maintain documentation as required. 5. Follow and apply SEL Values, Principles of Operations, and World Class Manufacturing Principles. 6. Understand. Create. Simplify. 7. Other duties as assigned. Required Qualifications Enrolled at an accredited institution Excellent customer service skills Technical background and strong computer knowledge Ability to prioritize tasks and efficiently manage time Strong writing, documentation, and speaking skills Ability to learn new skills and assume new responsibilities Ability to work cooperatively in a team environment Background check results satisfactory to SEL Negative drug test result(s) Preferred Qualifications Ability to meet Motor Vehicle Report Qualification Standards of SEL Physical Requirements Ability to frequently lift 40 pounds SEL is an Equal Opportunity Employer: M/F/Vets/Disabled.