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Regional Director of Operations
Full Time 3 Months Ago
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Schulte Restaurant Group is Hiring a Regional Director of Operations Near Louisville, KY

Position Purpose

Reporting directly to Vice President of Operations, this position requires strong leadership and organizational skills combined with a high degree of operations, business and financial acumen to drive favorable results in support of the Company's goals and objectives.

Job Description

The Regional Director of Operations (RDO) for Joella's Hot Chicken provides direct supervision and support to the general managers of restaurants within a geographic area (5-12 stores) to ensure delivery of a superior service product and to maximize the profits of the restaurants. As the immediate supervisor of a group of general managers, performs human resources functions to ensure that staff are selected, trained, counseled and rewarded to maintain performance standards. The RDO lives out the core values of our company each day and holds their team to the same standard.

Our 7 Core Values Are The Following

  • Integrity -- Being honest and having strong moral principles.
  • Service -- Providing assistance and accommodations that are above expectations.
  • Grit -- Approaching personal and professional achievements and staying the course regardless of challenges and setback.
  • Respect -- Treating others as you would like to be treated.
  • Empowerment - Possessing the capability to deliver superior satisfaction.
  • Ambition - The desire to achieve something through determination and hard work.
  • Teamwork - Working collaboratively with a group to achieve a common goal.

Essential Functions And Role Responsibilities

  • Responsible for reviewing the P&L of each restaurant in the market and identifying potential/present problems and locating source of variance in business operations.
  • Directs operational and procedural activities for each unit in the market ensuring compliance with standards in the areas of quality, guest service, food cost, labor hours/costs, safety (OSHA), security, cleanliness, product preparation and employee relations and administration. Identifies problem areas and directs the General Manager in executing means to improve performance.
  • Ensures compliance with all state, federal and local laws and regulations in the areas of health, safety, labor and employment, as well as any applicable company policies, guidelines and procedures. Communicates all pertinent Joella's Hot Chicken information to restaurant personnel.
  • Selects, hires, trains and develops General Managers and Restaurant Managers, conducts performance reviews, administers salaries and initiates disciplinary action and/or termination.
  • Directs General managers in the maintenance of restaurant equipment and facility, including: makes independent decisions regarding equipment repair or replacement, contacts approved outside vendors; approves invoices with dollar authority and follows-up on costs and/or questions with vendors; recommends required capital maintenance expenditures; and provides input in the capital budgeting process.
  • Reviews administrative tasks including: personnel paperwork (new hire, terminations, leaves of absence, injury, etc.), conducts General Manager Orientations, oversees various audits, inventory and ordering of miscellaneous items.
  • Directs General Managers in planning, coordinating and implementing restaurant marketing activities in the local community to promote Joella's Hot Chicken products and service and to enhance community relations through special promotions, sponsorships, local advertising, etc.
  • Investigates, resolves and responds to guest complaints. Performs other related activities in accordance with policies and procedures as assigned by management.

Supervisory Responsibilities

  • Responsible for the supervision of 20 -- 50 salaried managers.

Applicant Requirements

  • 3-5 years of Multi-Unit Restaurant Management experience
  • Quick Service or Fast Casual Restaurant experience a plus
  • Manager ServSafe Certified
  • Restaurant Management: 2 years (Required)
  • QSR: 2 years (Required
  • ServSafe Manager (Required)
  • Valid Driver's License (Required)
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Source: Hospitality Online

Job Summary

JOB TYPE

Full Time

POST DATE

12/02/2022

EXPIRATION DATE

12/12/2022

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The job skills required for Regional Director of Operations include Leadership, Planning, Integrity, Advertising, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Regional Director of Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Regional Director of Operations. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Regional Director of Operations positions, which can be used as a reference in future career path planning. As a Regional Director of Operations, it can be promoted into senior positions as a Top Operations Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Regional Director of Operations. You can explore the career advancement for a Regional Director of Operations below and select your interested title to get hiring information.

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If you are interested in becoming a Regional Director of Operations, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Regional Director of Operations for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Regional Director of Operations job description and responsibilities

A Regional Director of Operations supervises an organization's operational activities for an assigned region.

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Regional Director of Operations oversees the daily activities and business operations within a particular area.

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They also handle people related concerns.

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Regional Director of Operations must manage all the general ledger revenue and expense activity while maintaining oversight for all operations, policies, and procedures.

04/17/2022: Raleigh, NC

A Director of Operations supervises general managers of different areas of an organization and works with production and day to day activities.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Regional Director of Operations jobs

Worked with general managers and operations teams to transform customer service and telemarketing staffs to a more sales-focused, value-add organization.

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4 to 6 years of experience of Regional Director of Operations is a plus.

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Store/Branch Managers report to Regional Director of Operations.

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Depending on the field of operation, their qualifications, certifications and expertise, a director of operations may.

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An understanding of the entire value chain.

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Step 3: View the best colleges and universities for Regional Director of Operations.

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