At Scantron, we are looking for an IT Engineer to design, implement, and maintain our network and computer systems. The IT Engineer will work with the latest technologies and will be responsible for the smooth running of our computer systems, including the installation and configuration of software, hardware, and networks. He or she will also be responsible for troubleshooting any issues that may arise. The ideal candidate will have a bachelor’s degree in computer science or a related field, and will have experience working with network and computer systems.

Duties & Responsibilities

• Serve as the primary point of contact for any IT-related issues
• Install, configure, and maintain hardware, software, and network systems
• Monitor system performance and troubleshoot technical issues
• Perform regular backups and ensure data recovery procedures are in place
• Implement security measures to protect sensitive data
• Manage user accounts and permissions
• Train staff on how to use new technologies
• Stay up-to-date with industry developments and make recommendations for improvements
• Prepare cost estimates for new projects
• Write technical documentation
• Coordinate with vendors to resolve problems
• Provide Tier 2/3 support when needed

Required Skills and Qualifications

• Bachelor’s degree in computer science, information technology, or related field
• 5 years experience in IT engineering or a related role
• Experience with cloud computing platforms, such as Amazon Web Services (AWS) or Microsoft Azure
• Experience with network security and data encryption technologies
• Experience with Microsoft SQL Server & IIS
• Experience with Microsoft O365, Active Directory, SharePoint, OneDrive
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills

Preferred Skills and Qualifications

• 7 years experience in IT engineering or a related role
• Experience with virtualization technologies (VMware, Hyper-V)
• Experience with network analysis and troubleshooting tools (Wireshark, SolarWinds, etc.)

Scantron is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Director of Talent Acquisition, Wendy Hinson at 919 657-6903.

EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.