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Position Title: (Medical Records) Client Services Manager
Department: Release of Information (ROI)
FLSA Status: Exempt
Location: Onsite at a healthcare facility in Milwaukee, WI (also traveling to offices in Menomonee Falls, WI and Hartford, WI)
**This position pays a competitive salary plus quarterly monthly bonuses**
**REQUIRES PROOF OF COVID VACCINATION**
Overview of Position
This position focuses on customer service, growing, strengthening and retaining client relationships while providing guidance and leadership for Release of Information Specialists. The Client Services Manager is responsible for managing the daily scheduling of the ROI Specialists to ensure that the facilities have sufficient coverage. Also, the Client Services Manager will act as the liaison between the ScanSTAT Regional Director of Client Services and ScanSTAT clients to ensure that all ROI activities are compliant with established client policies, federal and state regulations and are completed in a timely manner. Also, this position is responsible for planning, leading, organizing and executing operations to maximize productivity while meeting the ScanSTAT leadership principles.
In addition to demonstrating ScanSTAT Technologies values applicable to all positions, the Client Services Manager is responsible for the following:
Duties and Tasks:
Leadership Responsibilities
Confidentiality
Customer Service Skills
Supervisory Responsibilities: This position has supervisory responsibilities.
Placement Criteria:
Physical Demands and Work Environment:
Professionalism Expectations:
All employees are expected to exhibit exemplary customer service skills, both with external customers, vendors, visitors, co-workers, and management staff. Their written and verbal communication skills should be concise and effective, they should aspire to excellence in both work and customer service, they should show courtesy to all they encounter while representing the Company.
ScanSTAT Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Full Time
IT Outsourcing & Consulting
10/05/2022
12/12/2022
scanstat.com
ALPHARETTA, GA
15,000 - 50,000
2006
Private
BOB STRIDER
$10M - $50M
IT Outsourcing & Consulting
ScanSTAT is a patient-driven ROI organization that provides medical document management and information exchange solutions.
The job skills required for Medical Records Manager - Milwaukee, WI include HIPAA, Confidentiality, Planning, Leadership, Customer Service, Quality Assurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Records Manager - Milwaukee, WI. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Records Manager - Milwaukee, WI. Select any job title you are interested in and start to search job requirements.
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