Are you a problem solver, explorer, and knowledge seeker – always asking, “What if?” 

If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters – whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless. 

What we do

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live. 

What you’ll do:

We are looking for a Business Systems Analyst to provide support for enterprise-class SAS 9 and SAS Viya business software applications like Advanced Analytics, AI & Machine Learning, Data Management, Internet of Things (IoT), Risk Management, Fraud & Security Intelligence:. This role will provide assistance in the definition, support, and administration of applications and services for Justice and Public Safety.

You will: Primary Responsibilities

• Maintains thorough knowledge of Justice & Public Safety applications & services; general knowledge of related organizational systems
• Provides frontline user support to division staff and customers on applications, services and 3rd party solutions
• Provides business expertise in identifying, evaluating and developing improvements to Justice & Public Safety applications and services that are cost-effective, meet user requirements and meet agreed upon service level agreements
• Lead or assist with gathering customer requirements for new and ongoing projects and/or requests
• Compiles feedback from end users in Justice & Public Safety to identify recurrent system problems or new system needs
• Develops user training materials and/or support documentation. Trains Justice & Public Safety users on new system features and functionality
• Executes system functionality and data quality assurance testing prior to customer acceptance testing
• Configures and maintains application settings and administration options to set up access for new and existing users
• Assist with creation and maintenance of operational reporting for Justice & Public Safety

What we’re looking for

• Education: Bachelor's degree in Computer Science, Business or related field
• In-depth knowledge of business systems and familiarity with applications used in Justice & Public Safety
• Strong organizational and problem-solving skills
• Good project management skills
• Skill in understanding and articulating user business requirements to technical staff
• Skill in understanding and articulating concepts to users
• Ability to influence and recommend business requirements to desired outcome
• Ability to effectively support issues of assigned application and services
• Skill in learning business process for supported applications; includes global and local level requirements. May expand to understand integrated systems
• Ability to present concepts and strategies in a way that influences adoption
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do

Nice to have, but want to learn more about

• SAS Products and Solutions and our SAS Viya Cloud Platform
• Cloud technologies, like Azure, Kubernetes, Docker and similar
• Database development/administration and SQL
• Interested in learning more about SAS products and Technologies

Why SAS

• We love living the #SASlife and believe that happy, healthy people have a passion for life, and bring that energy to work. No matter what your specialty or where you are in the world, your unique contributions will make a difference. 
• Our multi-dimensional culture blends our different backgrounds, experiences, and perspectives. Here, it isn’t about fitting into our culture, it’s about adding to it - and we can’t wait to see what you’ll bring.

Additional Information:

To qualify, applicants must be legally authorized to work in the United States or the United Kingdom, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Equal Employment Opportunity is the Law. Also view the supplement EEO is the Law, and the notice Pay Transparency 

Equivalent combination of education, training and experience may be considered in place of the above qualifications. The level of this position will be determined based on the applicant's education, skills and experience. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

In order to work at SAS, you must be fully vaccinated against COVID-19. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are selected as a candidate for consideration, we have an accommodations process in place to evaluate those requests.

All valid SAS job openings are located on the Careers page at www.sas.com. SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. Should you have any doubts about the authenticity of any type of communication from, for, or on behalf of SAS, please contact us at Recruitingsupport@sas.com before taking any further action.