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8 Customer Service Supervisor - OGG Airport Jobs in Kahului, HI

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SAS SERVICES
Kahului, HI | Other
$61k-78k (estimate)
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Customer Service Supervisor - OGG Airport
SAS SERVICES Kahului, HI
$61k-78k (estimate)
Other 0 Months Ago
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SAS SERVICES is Hiring a Customer Service Supervisor - OGG Airport Near Kahului, HI

SAS Airport Services Hawaii, Inc is IMMEDIATELY HIRING Customer Service Supervisor at Kahului Airport (OGG).

The ideal candidate will be responsible for:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Participate and exchange ideas in meetings and on calls as required keeping the operations at your location updated on daily briefing.
  • Responsible for the day-to-day operational and monitoring performance against plan, and initiating corrective actions to improve results.
  • Ensure your station is focused on achieving optimal customer service, customer retention, and customer relationships to maintain quality of service.
  • Maintain strong working relationships with airport authorities / vendors / governmental authorities (FAA/TSA/CBP)/internal divisions.
  • Assist the General Manager and/or Operations Manager with station audits, provide the information needed for reports and handle all airline and DOT/DHS/ FAA questions/concerns as required.
  • Actively promote adherence to safety practices and programs and hold site employees accountable for leading safety and compliance in the workplace.
  • Assist in hiring and retaining employees, scheduling, training.
  • Ability to mentor, coach and lead airport staff for further growth and development.
  • Ensure compliance with safety requirements, including security functions.
  • Set a positive example for the station team to ensure excellent customer service and a collaborative work environment. 
  • Demonstrate a calm demeanor during periods of high volume or irregular operations.
  • Responsible for maintaining station facilities, equipment, and professional appearance standards for all SAS employees.
  • Willingness and ability to work beyond scheduled times due to irregular operations and/or business needs.

Job Summary

JOB TYPE

Other

SALARY

$61k-78k (estimate)

POST DATE

03/31/2023

EXPIRATION DATE

05/31/2023

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The job skills required for Customer Service Supervisor - OGG Airport include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Supervisor - OGG Airport. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Supervisor - OGG Airport. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Supervisor - OGG Airport positions, which can be used as a reference in future career path planning. As a Customer Service Supervisor - OGG Airport, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Supervisor - OGG Airport. You can explore the career advancement for a Customer Service Supervisor - OGG Airport below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Guide and direct customer service team towards achieving operational goals.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Supervisor jobs

Workers must be patient and polite, especially when dealing with difficult or angry customers.

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The culture must be one of really honestly respecting and valuing staff and customers.

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Listen attentively and actively and they must take ownership and responsibility.

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They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.

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Good customer service should be offered with politeness, respect and understanding.

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Step 3: View the best colleges and universities for Customer Service Supervisor.

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