Position Summary:

The individual in this position should be a knowledgeable, personable, and friendly. Individual will be responsible for assisting customers and mechanics in finding the appropriate parts for their equipment.

Basic Duties:

Work with customers and division managers to ensure all parts orders are handled properly

Maintain correct level of shop and safety supplies

Keep parts area and counter clean, neat and orderly

Prepare quotes for both internal jobs and counter parts sales

Shipping/receiving, hose assembly and inventory storage

Communicate with division managers and route driver

Notify parts manager and vendor if there is a discrepancy

Communicate immediately with division managers route drivers

Oversee tool room and keep current tool sign out records

Manage shop tool warranties and oversee tool replacement program

Participate and complete training as required and/ or available

Skills:

Individual should have the ability to read and interpret documents such as parts breakdowns, operating and maintenance instructions and work orders. Individual should have the ability to speak effectively with customers or employees. Technical English language skills required. To perform this job successfully, an individual should have knowledge of word processing software, dealership inventory software and spreadsheet software