Overview

Great opportunity in our IT Department!

Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial properties and multifamily communities in the western U.S. Since its founding in 1993, SRG has developed and acquired more than $7 billion in commercial and residential assets. The company manages a combined portfolio of approximately 25 million square feet of office and industrial space and 25,000 apartment units.

Job Summary:The Systems Administrator I is responsible to maintain the internal systems of the Company and provide technical assistance to employees.

Essential Duties & Responsibilities:

Service Ticket Management• Through Service Desk Plus, acknowledges and responds to all assigned service tickets within the specified service level agreement and closes tickets upon resolution, following established ticket management procedures. • Updates Service Desk Plus tickets with current status on a timely basis.

Windows / Systems Administrator• Thoroughly documents departmental processes, procedures, configurations, and deployment plans.• Performs network troubleshooting to isolate and diagnose common network problems. • Responds to needs and questions of users concerning access to network resources ranging from end-user devices to network infrastructure. • Establishes network users, user environments, directories, and security for remote and corporate networks. • Provides support services on Microsoft-related technologies: Active Directory, Azure Active Directory, Intune MDM, Windows Server, Exchange, SharePoint, and 365 Defender.• Provides support services for virtualization technologies, Hyper-V. • Performs implementation tasks related to company authorized software and hardware. • Performs daily monitoring of various system alerts and notifications and responds accordingly through service tickets. • Performs daily activities such as remote monitoring and managing agent script updates, monitoring multiple industry-leading SaaS environments, and conducting periodic system reviews to optimize network performance. • Contacts Vendors and Manufacturers when required for support issues.• Ensures implementation of I.T. operating procedures and service standards• Completes special projects as appropriate.• Makes recommendations for future upgrades.• Performs other duties as required.

Education and Experience:• 1 - 2 years of related experience and a bachelor’s degree from a four-year college or university, or equivalent combination of education and experience.

Other Qualifications: • Excellent knowledge of MS Office, particularly strong MS Excel and Outlook skills. • Prior experience with Active Directory, Azure Active Directory, Intune MDM, Windows Server, Exchange, SharePoint, and 365 Defender.• Ability to travel to field offices as needed. • Ability to work in a team environment as well as independently with minimal supervision. • Ability to work overtime as needed.

We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.

PLEASE APPLY ONLINE AT:

SARES REGIS CAREERS WEBSITEEQUAL OPPORTUNITY EMPLOYER All positions contingent on completion of successful background screen and drug test.

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