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Medical Assistant Supervisor
$30k-35k (estimate)
Full Time | Ambulatory Healthcare Services 5 Months Ago
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SANTA FE RECOVERY CENTER is Hiring a Medical Assistant Supervisor Near Santa Fe, NM

Description

We are seeking to hire a dependable and empathic MA/Med Tech Supervisor who can provide client care for women, pregnant women, and mothers by providing structure and support in the residential milieu for women and children.

In direct coordination with the Clinical Program Manager and Residential Nurse, the MA/Med Tech Supervisor is responsible for the administration, management, and oversight of the resident milieu for clients (and their children) being served by SFRC. Provides oversees and/or administers a wide range of interventions and support techniques to ensure smooth operations and a supportive living environment for clients in residential treatment, including but not limited to crisis intervention, administration of medication, group/individual support, and/or case management services. Requires strong ability to clearly communicate, while guiding program development and individual/family daily programming with internal staff, as well as with community partners.

The center for women and children is unique in New Mexico because it enables mothers to bring their children (0-3 years) with them while in residential treatment. Gender-specific treatment for women focuses on self-esteem, self-worth, and value in an open and honest atmosphere. Mothers are encouraged to discuss their feelings and explore strategies for reunification with their children. This program is aimed at ceasing the generational cycle of trauma, illness, and addiction among families.

Positions Supervised:

Medical Technicians

Childcare Specialists

Supervision and Oversight Responsibilities: 

The Recovery Support Supervisor has direct oversight responsibility for the Recovery Support Staff serving in the Residential Treatment Programs and coordinates with clinical and other staff from both SFRC and partner agencies. The Recovery Support/Med Tech Supervisor must:

  1. Works closely with supervisees to develop individual supervision plans for performance and adherence to agency policies and procedures. Plans are developed to maximize the quality of care, staff productivity, and a balanced practice management approach.
  2. Conducts a 90-day evaluation for new employees and at minimum, an annual performance evaluation of all supervisees.
  3. Provides oversight and management of milieu activities.
  4. Provides ongoing, documented direction to the program staff through coaching, mentoring, and strengths-based supervision.
  5. Ensures that electronic medical records, including individual client information and required billing documentation, are recorded and conducted in compliance with all ethical and legal standards.
  6. Performs regular safety checks, including fire drills.
  7. Ensures agency vehicles used for client transportation are properly maintained.
  8. Works with Supervisor to address performance concerns of staff.
  9. Develops and maintains a system of staff communication that ensures access and open dialogue; provides consultation, education, and training to clients and staff when requested and as needed.

Requirements

Special Skills:

  1. Highly effective oral and written communications skills with internal and external clients and stakeholders; strong ability to work collaboratively across internal agency disciplines and with multiple community agencies.
  2. Ability to observe and document client progress.
  3. Knowledge of milieu operations and procedures; ability to make administrative and programmatic decisions in collaboration with direct care and clinical staff.
  4. Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments.
  5. Skill in preparing, maintaining, and overseeing patient records.
  6. Ability to react calmly and effectively in emergency or crisis situations.
  7. Ability to maintain quality, safety, and/or infection control standards.
  8. Computer experience, knowledge of, or demonstrated ability to learn Access, Word, and electronic medical records (EMR-Bear).
  9. Ability to solve unexpected problems as they arise while considering liability, precedence, programmatic implications, and other possible future impacts on the program, services, or organization.
  10. Ability to maintain effective working relationships with all levels within the organization and with external stakeholders.

Minimum Qualifications:

  1. High School Diploma or GED.
  2. Medical Technician Certification.
  3. Endorsement by New Mexico Association for Infant Mental Health (IMH-E®)-Category I or above - preferred.
  4. Ability to communicate clearly and accurately, both verbally and in writing.
  5. Ability to exercise tact, patience, and discretion when dealing with residents, families, staff, and the public.
  6. Ability to relate with understanding and kindness to residents and their families.

Competitive Employee Benefits Package: 

The following benefits are offered to our full-time employees, their spouses, domestic partners, and dependent children:

1. Medical

2. 4% Matching 401(k) 

3. Dental

4. Vision

5. Accident (Part-Time Eligible)

6. Critical Illness (Part-Time Eligible)

7. Employer-paid Disability

8. Voluntary Life/AD&D

9. Teladoc Virtual Visits (Part-Time Eligible)

In addition, the following benefits are extended to all full-time employees:

1. Employer-paid Disability

2. Employer-paid Basic Life/AD&D

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$30k-35k (estimate)

POST DATE

10/13/2022

EXPIRATION DATE

01/10/2023

WEBSITE

sfrecovery.org

HEADQUARTERS

SANTA FE, NM

SIZE

<25

FOUNDED

1972

CEO

SCOTT RIEDEL

REVENUE

$5M - $10M

INDUSTRY

Ambulatory Healthcare Services

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About SANTA FE RECOVERY CENTER

Santa Fe Recovery Center is a mental health care company based out of 5312 Jaguar Dr, Santa Fe, NM, United States.

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