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Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Facility: Van Demark Building
Location: Sioux Falls, SD
Address: 1210 W 18th St, Sioux Falls, SD 57104, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $16.25 - $23.00
Sanford Orthopedics & Sports Medicine is a clinic that offers complete orthopedics and athletic care to all ages and lifestyles. As a Patient Access Representative at Sanford Orthopedics & Sports Medicine, you will have the opportunity to use your talents to directly impact the patient journey as well as grow your career in Sanford. We are seeking individuals that enjoy a fast-paced environment with opportunities to grow in your career at Sanford.
Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or scheduling duties, while in other settings, the PAR may perform both registration and scheduling duties. In all settings, the PAR performs additional duties, as assigned. Duties vary by location/setting. In a registration role, the Patient Access Representative greets patients/residents, verifies patient/resident demographics to accurately register and/or schedule patients/residents, and takes care of related paperwork. Creates electronic files; provides, scans, and routes necessary forms and documents. Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate policies and procedures. Collects co-payments, pre-payments, and/or payments on account balances. May also work through the registration work queue to address and resolve issues specific to registration, including work queue errors, denied insurance claims, and maintenance of the registration database.
In a scheduling role, the Patient Access Representative schedules patient/resident appointments and procedures, obtains and coordinates referrals, conducts pre-authorization, arranges interpreter services, checks patients/residents in/out, and offers enrollment to additional resources. Collaborates with nursing team and providers to coordinate appointments to meet patients'/residents' needs. May coordinate provider schedule, resolve work queue issues and manage recall and waitlists. Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers.
Based on setting, additional duties may include preparation and coordination of charts; organizing supporting provider documents; discussing pre-payment responsibilities; initiation and collaboration of patient/resident financial assistance; prior authorization; track patient/resident visits; health information management on patient/resident accounts; work on weekly and monthly reports; compiling, distributing, administering and scoring of assessments; coordination of Telemed appointments; provider and schedule maintenance; charge entry/billing and charge verification; reminder calls for appointments; hospital admission; make copies, send faxes, and order supplies.
In all settings, the Patient Access Representative serves as a mentor for new Patient Access Representatives and other staff. Displays professionalism and promotes an atmosphere of mutual respect and cooperation. Must be able to work as part of a team and also work independently. Frequently takes direction from nursing team. Must always maintain confidentiality of sensitive information. Requires excellent customer service and the ability to empathize with patients and their situations. Working knowledge of medical terminology and use of professional written communication when making notes.
High school diploma or equivalent preferred. Post-secondary education helpful.
One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired.
May require BLS for certain locations and/or settings.
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to firstname.lastname@example.org .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0165683
Job Function: Revenue Cycle
SIOUX FALLS, SD
15,000 - 50,000
KELBY K KRABBENHOFT
$3B - $5B
Sanford Family Medicine is a medical practice company based out of 1151 S Belmont Ave, Okmulgee, Oklahoma, United States.
The job skills required for Patient Access Rep | Ortho Sports Medicine | FT include Customer Service, Scheduling, Patient Registration, Confidentiality, Written Communication, Health insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Rep | Ortho Sports Medicine | FT. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Rep | Ortho Sports Medicine | FT. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Access Rep | Ortho Sports Medicine | FT positions, which can be used as a reference in future career path planning. As a Patient Access Rep | Ortho Sports Medicine | FT, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Rep | Ortho Sports Medicine | FT. You can explore the career advancement for a Patient Access Rep | Ortho Sports Medicine | FT below and select your interested title to get hiring information.
If you are interested in becoming a Patient Access Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Access Rep job description and responsibilities
Referring patients to outside agencies when unable to meet their needs.
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They may also liaise with patients and other hospital departments.
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Preparing paperwork and documentation for patient discharge and providing guidance for follow-ups after discharge.
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Greeting patients and their families when they arrive to the admissions center.
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Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Access Rep jobs
Learn about the career and establish goals.
04/11/2022: Minneapolis, MN
Gain Experience Through On-the-Job Training.
02/12/2022: El Paso, TX
Patient access representatives may pursue professional certification to showcase their skills and expertise such as the Certified Patient Care Technician (CPCT) credential.
03/04/2022: Paramus, NJ
Most employers require patient access representatives to hold at least a high school diploma or general education diploma (GED).
04/14/2022: Albany, NY
Employers often look for candidates with clerical experience because many of the essential job duties for patient access representatives require similar tasks to office and clerical administration.
03/16/2022: Chico, CA
Step 3: View the best colleges and universities for Patient Access Rep.