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Safety Intervention Specialist (Trans Services)
$64k-91k (estimate)
Full Time | Social & Legal Services 0 Months Ago
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San Francisco Community Health Center is Hiring a Safety Intervention Specialist (Trans Services) Near San Francisco, CA

The Safety Intervention Specialist is responsible for maintaining a safe environment for staff and crisis intervention for LGBTQ (lesbian, gay, bisexual, transgender, queer/questioning), people experiencing homelessness, Asian and Pacific Islander Communities, and all people being served at San Francisco Community Health Center. The Safety Intervention Specialist’s duties and responsibilities should be centered around non-violent de-escalation, harm reduction, trauma-informed, and restorative justice frameworks. This role requires a dynamic integration of advanced communication skills, de-escalation, and conflict resolution best practices with the goal of safety for the clients and staff as well as modeling interventions that support healthy interpersonal conflict resolutions. 

Role Duties and Responsibilities: 

  • Demonstrate a profound understanding of, and knowledge of working with LGBTQ, people experiencing homelessness, Asian and Pacific Islander Communities, people who have experienced multiple traumas; demonstrate the ability to speak to and affect a wide variety of audiences related to the health, wellness and development needs of the target population.
  • Provide clients with high-quality and responsive care, particularly 1:1 crisis intervention. And support group level violence prevention programming, healing circles, and conflict mediations in a milieu setting at SFCHC as needed.
  • Incorporate anti-oppression frameworks including harm reduction, trauma-healing care, restorative justice, transformative justice, and sex/body positivity into daily work. 
  • Participate in non-violent and culturally competent de-escalation intervention with clients who have experienced trauma and whose coping mechanisms may involve inflicting harm on others.
  • Practice assertive, open, and non-violent communication skills to verbally prompt clients and communicate with peer staff to maintain safety. 
  • Practice healthy boundaries with clients in and outside of the space in accordance with SFCHC policy
  • Actively participate in regular SFCHC meetings deemed important for client care. 
  • Maintain a safe and welcoming physical environment through stewarding the entrance, waiting room, and drop in area.
  • Communicate and hold supportive boundaries with clients regarding program capacity, clinic and drop in guidelines.
  • Provide excellent customer service by greeting patients, offering amenities, and ensuring that the shared spaces (waiting room, bathrooms, hallways, drop in and case management rooms) are comfortable, clean, and free of hazards. 
  • Occasionally monitor the surveillance video as needed. 
  • Openly communicate with SFCHC managers about conflicts in the space and regarding participants throughout the day and during appropriate staff meetings (briefing, huddle, debriefing).
  • Inspect facilities and report damage or malfunction equipment to IT and Operations Manager.
  • Maintain knowledge on violence prevention, de-escalation, restorative justice through attending continuing education workshops and trainings as assigned by supervisor. 
  • Demonstrate commitment to SFCHC core values, mission, and vision. 
  • Maintain highest level of client confidentiality and professionalism; follow HIPAA regulations; perform duties according to approved policies and procedures relating to OSHA and Standard Precautions.
  • Perform other duties as assigned.

Minimum Requirements

  • High School Diploma or GED or life experience. 
  • Demonstrated reliability and good interpersonal, organizational and verbal communication skills. Must be able to handle multiple tasks and have ability to work professionally and ethically within multi-racial and multicultural settings.
  • Be able to provide customer service in an effective, courteous and friendly manner and meet the needs of diverse clientele 
  • Fully vaccinated against COVID-19, complete with booster shot, and able to show proof of vaccination.
  • Up-to-date with vaccinations, especially seasonal flu shot vaccine
  • Proof of TB clearance (issued within the past 12 months or less)

Preferred Requirements: 

  • Experience with harm reduction, client-centered counseling, and motivational interviewing
  • Experience working in interdisciplinary teams
  • Knowledge of legal mandates and ethical issues related to client privacy and confidentiality.

Location: 

San Francisco, CA

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$64k-91k (estimate)

POST DATE

03/23/2023

EXPIRATION DATE

06/01/2023

WEBSITE

sfcommunityhealth.org

HEADQUARTERS

SAN FRANCISCO, CA

SIZE

50 - 100

FOUNDED

1987

CEO

LANCE TOMA

REVENUE

$5M - $10M

INDUSTRY

Social & Legal Services

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