Overview

Sally Beauty is the world’s largest wholesale and retail distributor of beauty supplies and we have over 3,300 stores carrying over 7,000 professional products for our customers. We are looking for enthusiastic, driven, and team-oriented leaders to maximize our sales and profitability as well as connect our customers with the beauty world and our quality beauty products. The Area Manager drives sales, manages expenses, and directs all the operational activities of a designated district, averaging 5-7 stores. Ideal candidate would reside in the Los Angeles area of California (CA). “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”

Responsibilities

- CUSTOMER EXPERIENCE: Embodies and articulates the customer service model. Provides leadership to deliver great customer service to ensure an excellent customer experience to maximize sales and customer loyalty in assigned stores. Understands the competitive landscape by observing and studying other companies to learn about current initiatives/strategies shares information with Management - TALENT MANAGEMENT: Assesses assigned Store Managers to determine talent opportunities and impact on store performance. Consistently engages direct reports in discussions regarding their own strengths to leverage and opportunities to develop while leveraging IDP. Ensures that the Store Managers engage and develop their teams. Develops and maintains programs for recruitment, training and developing customer-focused associates through coaching - FINANCIAL MANAGEMENT: Monitors controllable expenses in assigned stores to maintain acceptable levels while minimizing adverse effects on store operations. Indirectly responsible for maintaining minimum shrink. Analyzes financial reports and process monthly and other required reports - OPERATIONAL MANAGEMENT: Provides oversight of all activities of the district’s store operations and personnel in the use of company policies. Leads a team of Store Managers that continually have a focus on driving customer satisfaction, in-store presentation, and supporting the customer through proficient store operations.

Qualifications

- High School Diploma or equivalent. - 1 years’ experience in business, management and/or merchandising experience - Requires specialty retail or trade knowledge, problem solving and driving associate engagement - Thorough knowledge of selection of top candidate, sourcing and education - Thorough knowledge of inventory management strategies, merchandising techniques and systems, including sales promotion activities of the Stores - Ability to plan, organize, lead and control - Ability to recognize, analyze, and quantify market trends - Understanding the customers' merchandise preferences and store variables - Understanding of assigned store capabilities and growth potentials - Ability to travel extensively and frequently including overnights and weekends to attend national sales meetings, beauty shows, and sales operations meetings. - Ability to relocate if required. - Excellent oral and written communication skills - Problem Solver - Builds Collaborative/Organizational Relationships - Focus on Customers – Passion for delivering great customer experience and drive to uphold our “Culture of Can Do” - Strong leadership and management skills - Engage and Inspire: High energy with a strong sense of urgency - Process/Quality Improvement - Drives Organization success/results - Strong, dependable work ethic and the ability to quickly adapt and learn - Business, Financial, Quantitative Acumen - Earn Trust and build a strong team - Enthusiasm for the beauty industry and its products. Strong desire to provide the best communication and education possible for the stores - Valid drivers’ license and good driving record. We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount! At SBH, we remain committed to protecting the health and safety of all our customers and associates and maintain the following COVID-19 Precautions: - Personal protective equipment provided or required - Social distancing guidelines in place - Sanitizing, disinfecting, or cleaning procedures in place - Remote interview process Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability #LI-AB1