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Responsible for receiving and processing incoming overflow calls outbound follow up phone calls/emails/chat for assigned clients.
Customer Care and Technical Job Functions – Connect with customers and potential customers in order to help resolve and find solutions to customer issues of a general and/or technical nature, while ensuring adherence to corporate and department policies and procedures
Customer Retention/Generation/Qualification - As required, perform calls to businesses and/or consumers in order to further qualify prospects, generate leads or retain customers for assigned client and program, ensuring adherence to established policies and procedures
General Associate Job Responsibilities-
Related Duties as Assigned
Minimum Qualifications:
Full Time
Business Services
$37k-46k (estimate)
11/18/2022
01/31/2023
salelytics.com
APPLETON, WI
1,000 - 3,000
1988
Private
JOHN SHLONSKY
$50M - $200M
Business Services
The job skills required for Call Center - Customer Service Representative - Remote include Customer Service, Call Center, Products and Services, Communication Skills, Customer Support, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center - Customer Service Representative - Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center - Customer Service Representative - Remote. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center - Customer Service Representative - Remote positions, which can be used as a reference in future career path planning. As a Call Center - Customer Service Representative - Remote, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center - Customer Service Representative - Remote. You can explore the career advancement for a Call Center - Customer Service Representative - Remote below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Customer Service Representative job description and responsibilities
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
02/26/2022: Pierre, SD
They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.
04/02/2022: Lima, OH
They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
01/07/2022: Saginaw, MI
Good call center agents often stand out from the crowd by being able to tailor the experience to specific customers.
04/02/2022: Topeka, KS
Mental health techs must be flexible, adaptable, and able to think quickly.
01/16/2022: Duluth, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Customer Service Representative jobs
Mental disorders also affect children, the elderly and are a major problem for the homeless population.
04/02/2022: Lima, OH
Mental health technicians are at the forefront of a rewarding field.
03/03/2022: Battle Creek, MI
Some states require licensing for mental health technicians, so check with state requirements before choosing an educational program.
01/25/2022: Durham, NC
They may also be called psychiatric techs, mental health aides, or psychiatric aides.
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Ability to meet established customer service requirements.
02/09/2022: Rock Island, IL
Step 3: View the best colleges and universities for Call Center Customer Service Representative.