Saginaw Bay Underwriters is one of Michigan’s largest insurance agencies, servicing over 12,000 clients throughout the Great Lakes Bay Region. Originally founded in 1863 to support our community and ensure the lumber industry, our commitment to pursue excellence for our clients, team members, community and business partners had been unwavering. SBU is proud to provide more than a quote for a policy, we fully explore unique needs, design a clear customized plan, and maintain a partnership to ensure results. We live our core values every day in our work and through our community involvement. SBU is a growing independent agency that offers a dynamic, sales-and-service oriented culture with unlimited growth and compensation opportunities.

Job Summary:
The Commercial Lines Account Manager will manage a medium-to-large commercial lines book of business. This team member will provide excellent customer service to all clients and create a strong partnership with the internal team.
They will carry out placement of new lines of coverage and new business, re-market existing business, and be responsible for the renewal process. In the first year at SBU, a successful candidate will focus on customer satisfaction and maintain a high retention rate. Additionally, they will new and renewal business in a timely and accurate manner.

This position is in office through the orientation and training process. Once complete, it will transition into a hybrid schedule of in office one day per week and remote four days per week.

Duties/Responsibilities:
● Manage renewal timeline and provide service to customers.
● Receive customer phone calls and handle them accordingly.
● Market new lines of business for new and existing customers.
● Prepare proposals for new business and renewals.
● Perform renewal duties – including renewal kits, binders, binder billing, auto ID card & certs.
● Negotiate policy coverage with company underwriters.
● Conduct weekly team meetings with the Producer.
● Work with the Accounting, Customer Service and Claims departments.
● Participate in agency meetings and educational opportunities to further product knowledge and stay informed of operating changes.

Required Skills/Abilities:
● Strong Organizational skills and attention to detail.
● Excellent time management skills with a proven ability to meet deadlines.

Job Type: Full-time

Pay: $1.00 - $2.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote

Work Location: Hybrid remote in Saginaw, MI 48601