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Customer Service Representative (Commercial Focused)

Tallahassee, FL | Full Time
13 Days Ago

Job Description

SageSure is seeking an enthusiastic Customer Service Representative with experience providing service on both personal lines and small commercial accounts (BOPs). This is an opportunity to grow your career with a young, growing insurance and technology company. While working with a friendly and supportive team, we will help you learn the foundation of our business in a role that will take you wherever you want to grow with us. As a Customer Service Representative, you will provide high-quality support to policyholders and producers by answering policy questions and performing policy changes related to billing, underwriting, and general policy information. The ability to handle inquiries in a positive and professional manner and knowledge of insurance industry terminology, policy, and procedures are required for this role. If you are genuinely excited to help customers, are patient, empathetic, passionate about communication and problem-solving comes naturally to you, then you may have what it takes to begin this journey with us. About the Policy Services Team at SageSure: Helping customers and a service mindset are at the core of SageSure’s Policy Services team approach. Policy Services roles are directly responsible for building the brand, and we take that very seriously at SageSure. Our Policy Services team is the voice of SageSure—having frequent connections with our customers. Serving the customer is fulfilling and a great way to learn about the insurance industry. Policy Services roles have career progression paths built-in, and with all the industry knowledge you’ve gained, you’ll be primed for advancement within the department or across the company. The nature of the work requires constant interfacing with other teams, including underwriting, sales and marketing. As a part of this growing team, you’ll experience a fast-paced environment that requires dynamic involvement and provides accelerated learning. About SageSure: If shaping the future of an industry sounds exciting, you’ll love working at SageSure! A Best Places to Work in Insurance Recipient for two years in a row (2020-2021), SageSure is a managing general underwriter leader and insurance technology innovator serving disaster-prone areas. That means we sell insurance through our proprietary technology platform in places other insurance companies won’t do business. Our success in delivering coverage in America’s most challenging markets is the result of our strategic focus to understand and adequately price risk. We offer 50 products in 14 states, serving over 400,000 policyholders while managing more than $800 million in written premium. We have nine office locations—Jersey City, NJ; Mountain View, CA; Atlanta, GA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT—as well as numerous remote employees across the country. We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan and more. SageSure fosters inclusion, creating an environment where everyone can bring their whole self to work. We’re energetic, forward-thinking problem solvers; come join our team! For more information on SageSure opportunities, visit www.sagesure.com/careers/. SageSure is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability, veteran status, gender identity, national origin or any other factor protected by applicable federal, state, or local laws. The Policy Services Team is only open to hiring remote candidates who are residents in the following states: Florida, Georgia, Nevada, North Carolina, Ohio, Texas, Utah, and Washington.

Company Overview

  • Website icg360.com
  • Headquarters JERSEY CITY, NJ
  • Size 200 - 500
  • Founded 2005
  • Type
  • CEO ANDREW DILORETO
  • Revenue $10M - $50M
  • Industry Biotechnology
  • About sagesure
  • SageSure is a multi-carrier platform that allows users to compare quotes and access residential property insurance products.

Skills for Customer Service Representative (Commercial Focused)

The job skills required for Customer Service Representative (Commercial Focused) include Customer Service, Problem Solving, Billing, Futures etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Commercial Focused). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Commercial Focused). Select any job title you are interested in and start to search job requirements.

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Career Path for Customer Service Representative (Commercial Focused)

The following is the career advancement route for Customer Service Representative (Commercial Focused) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Commercial Focused), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Commercial Focused). You can explore the career advancement for a Customer Service Representative (Commercial Focused) below and select your interested title to get hiring information.