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Sage Hospitality
Oceanside, CA | Full Time
5 Months Ago
Demant
Oceanside, CA | Other
$55k-69k (estimate)
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Coordinator Sales
Sage Hospitality Oceanside, CA
Full Time | Hospital 5 Months Ago
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Sage Hospitality is Hiring a Coordinator Sales Near Oceanside, CA

Why us?

SpringHill Suites by Marriot is located in downtown Oceanside. Honoring fun, hip and local community, we have a keen attention to detail and pride ourselves on being unrivaled hosts to guests from all reaches.

Job Overview

Assist sales managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

  • Answer sales office phones when sales staff not available. Respond to all sales inquiries accurately, timely and in a professional manner.
  • Type correspondence, reports and necessary forms i.e. contracts, as well as prepare proposals or other letters as directed.
  • Coordination of all group and wedding business as contracted by the sales manager/DOS. Contact and provide appropriate follow-up on all signed/contracted business within five (5) working days. Determine and coordinate all needs of the customer.
  • Responsible for effectively communicating with the various departments to ensure that the meeting and related functions are executed to exceed the client’s expectations.
  • Account Service and Management: Maintains well documented, accurate, organized and up-to-date file management in order to serve client and employer in the most expedient, organized and knowledgeable manner.
  • Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction.
  • Work with sales personnel to achieve required sales team goals.
  • Have current knowledge of hotel rates, strategies, discounts and promotions.
  • Assist with completing any required sales reports.
  • Develop and effective communication and information system with the hotel team to disseminate details of upcoming group, meeting events and special events in the primary marketing area.
  • Assist hotel with implementing hotel specific selling strategies.
  • Promptly, the same day or by 10am the next business day, follows-up on all customers’ needs and inquires in an efficient and expedient manner.
  • Represents themselves and the hotel with the highest level of integrity and professionalism, a service focused approach and a caring, sincere attitude at all times.
  • Exhibits a positive and involved team attitude to all hotel departments and maintains open communication with all co-workers for the best overall performance of the hotel.
  • Display a neat, clean and business-like appearance at all times.
  • Creates monthly social hour calendar with the Director of Sales.
  • Assists the Sales department with monthly luncheons, client events, etc.
  • Conduct walk-in tours
  • Create gift bags for guest traces, VIP’s, Hug’s, etc. Keep supplies stocked and on hand.
  • Work with EBC on all group turnover and proper execution of the groups.

Qualifications

Education/Formal Training

High school diploma or vocational secretarial.

Experience

Previous sales, hospitality, and secretarial experience preferred.

Knowledge/Skills

  • Advanced knowledge/use of Microsoft Word applications: Word, Excel, Publisher and PowerPoint.
  • Alphabetizing, grammar and punctuation skills.
  • Standard business letter formats.
  • Strong editing skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent communication skills necessary to communicate clearly with customers and other departments by phone or in person.
  • Able to read contracts and letters.
  • Able to use computers.
  • Excellent attention to detail and multi-tasking skills.
  • Bending/kneeling - repeated bending and kneeling required while filing
  • Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

General office and hotel environment

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

POST DATE

10/06/2022

EXPIRATION DATE

12/12/2022

WEBSITE

sagehospitality.com

HEADQUARTERS

VALDOSTA, GA

SIZE

3,000 - 7,500

FOUNDED

1984

TYPE

Private

REVENUE

$200M - $500M

INDUSTRY

Hospital

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About Sage Hospitality

Sage Hospitality is a provider of hospitality management, investment and development services.

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The following is the career advancement route for Coordinator Sales positions, which can be used as a reference in future career path planning. As a Coordinator Sales, it can be promoted into senior positions as a Sales Rep., Sr. (Bio-Medical Equip. & Supplies) that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Coordinator Sales. You can explore the career advancement for a Coordinator Sales below and select your interested title to get hiring information.

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