Job Details
Job Location
Charlotte Employee Pool - Charlotte, NC
Salary Range
$18.00 Hourly
Job Shift
Any
Description
Park Inc is looking for an outgoing customer focused Parking Ambassador to work at our client locations in Charlotte, NC! This position requires open availability though the week, and on weekends with 30-40 hours expected weekly.This postion requires you to use your personal vehicle for daily site visits.
WHAT DO PARKING AMBASSADORS DO?

• Assist in the daily operation of assigned parking facilities
• Assist customers in the use of automated revenue control equipment including payment apps and pay stations
• Review payments, monthly hang tags, and improper parking to issue violations as necessary
• Regularly monitor the performance of the pay station, address malfunctions directly or where necessary through an authorization request to Area Manager for a manufacturer service call
• Remove all cash from pay station at least every other day and turn into corporate office
• Regularly inspect all signage on lot premises, report deficiencies to Area Manager and repair/replace as authorized by Area Manager
• Promote the courteous treatment of customers and resolving guest service issues
• Follow all departmental procedures and policies to ensure efficient, safe and secure operations
• Ensure all guests problems are handled quickly to ensure guest satisfaction within the established guidelines
• Reports all accidents and incidents to supervisor immediately
• Maintain integrity and appearance of lots, including regular grass and weed cutting, trash pickup and removal
• Any and all other duties as assigned

WHAT SKILLS ARE NEEDED?

• Dependable
• Must be tech savvy (will be using handheld digital devices)
• Dynamic and personable
• Excellent communication skills
• Must be professional but firm (may have to boot or have cars towed)

REQUIREMENTS:

• Must be willing to work outside in all weather conditions
• Flexibility with schedule
• Customer service focused

Notice to Applicants:
Park Inc is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. Please CLICK HERE to access Equal Employment Opportunity is THE LAW poster.
Qualifications

• Impeccable customer service skills
• Strong communication skills
• Ability to work in a fast-paced environment
• Must be a team player
• Adhere to all regulatory, company and departmental policies and procedures
• Professional appearance; neatly groomed
• Must be able to work outside in all weather conditions including wind, rain, cold, snow, heat, etc.
• Must be able to stand during shift, occasionally sit, climb or balance, stoop, kneel crouch or crawl
• Must be able to work independently and in a team environment
• Demonstrated stable, punctual work history