About Us

The award-winning Saddlebrook Resort has made a name for itself as an unforgettable meeting and vacation destination, as well as one of the nation's preeminent training facilities for tennis and golf athletes. The resort rests on 480 acres of rolling terrain surrounded by lagoons and cypress trees. Saddlebrook boasts 540 suites; a variety of exceptional restaurants and lounges; an extensive offering of recreational space including 43 tennis courts, two golf courses, and multiple pools; European-style spa; and an event and conference center with over 95,000 square feet of versatile meeting space. Even more unique, this resort is home to Saddlebrook Preparatory School which is a fully accredited, high-level college preparatory program catering to students grades 3 through 12. Housing, dining, golf and tennis training, academics, and recreational activities all take place inside a nature preserve within a secure, gated community. Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort’s vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more. Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Administer the activities and programs to guests offered by the Recreation Department with a warm and courteous attitude while maintaining a clean, safe, and fun environment.

Responsibilities

• Assure cleanliness and organized work areas.
• Provide enthusiastic customer service at the Swim Shop. This includes and is not limited to: welcoming guests, answering phone calls, providing resort information, and making room and credit card charges.
• Cleaning and maintaining patio equipment including chairs, umbrellas and tables.
• Monitor and address regulations and safety concerns.
• Set up and provide cabana service for guests.
• Issuing and inventorying pool towels.
• Availability to work holidays, weekend, day and night shifts as needed.

Qualifications

• High School Diploma or equivalent.
• Must be able to speak, read and write English fluently.
• Experience working with children and families.
• Must have excellent interpersonal skills when dealing with guests, associates, and the general public.
• Ability to stand and walk for extended periods of time outdoors
• Ability to lift 25lbs
• Ability to swim

Working Conditions:

The majority of your working hours will be completed outside in varying temperatures and conditions.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.