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Manager, Business Intelligence
$122k-157k (estimate)
Other | Sports & Recreation 5 Months Ago
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Sacramento Republic FC is Hiring a Manager, Business Intelligence Near Sacramento, CA

Job Summary:
The Manager of Business Intelligence and CRM will be a key player that seeks to improve business processes by using data analysis and data visualization tools to answer important questions regarding fan experience and revenue generation. They will also serve as the day-to-day manager of HubSpot and HubSpot Marketing Module, enabling the executive team to monitor the sales process. 
The Manager needs strong experience and familiarity with Hubspot and Hubspot Marketing Module, the ability to build out a coherent structure and develop stable reporting to be used by the sales management team, and must be able to comb through large data sets and present the results of their analysis in a way that is digestible and actionable. The Manager of BI and CRM will be responsible for building out external reporting, lead/retention/price modeling, and other data management needs. They will be responsible for advising on sales strategy for ticketing and partnerships, support marketing campaigns, and oversee cross-vertical reporting and analytics. The Manager will lead data projects to drive efficiency and revenue for the Club. 
Responsibilities & Duties:
  • Day-to-day management of CRM instance, including training and liaising with the sales team. Day-to-day management of BI analytics and visualization tools. 
  • Provide recommendations to the ticketing, partnership, and marketing teams on how to best leverage CRM to execute on the Club’s strategic vision. 
  • Develop lead scoring, retention, pricing models, and control costs for home matches as scheduled. Review settlements and reconcile with ticketing reports.
  • Support sales campaign execution with the Sales and Marketing teams by providing analytics to drive campaign strategies
  • Develop organizational reporting functions, analysis, and fan segmentation to ensure all business campaigns are creating measurable results. 
  • Design and construct effective and clear dashboards for various teams - ticketing, marketing, partnerships, and executive
  • Support the sales team in analyzing, implementing, and improving ticketing revenues by optimizing lead generation, analyzing existing data, and developing dynamic pricing.
  • Generate flash dashboards to help executive team understand the result of each event
  • Use BI tools to develop industry-standard tech and reporting stack
  • Build out and manage marketing emails and their cadence in Hubspot Marketing Module in collaboration with the marketing creative and content teams
  • Oversee data entry/analyst positions 
Required Qualifications and Abilities:
  • Strong proficiency in Hubspot and Hubspot Marketing Module including workflows, validation rules, and other customizations.
  • Proficiency in data analysis tools such as Excel or SQL
  • Proficiency in data visualization tools such as PowerBI or Tableau
  • Familiarity with Ticketmaster and Archtics 
  • Proficient consultation skills; excellent ability to drive organizational adoption of philosophies, data-driven decision-making techniques and overall system implementation
  • Strong analytical and communications skills
Required Experience: 
  • 3-5 years in a BI/CRM/Data Analysis role
  • Marketing experience preferred
  • Bachelor’s or advanced degree preferred
  • Sports experience preferred but not required
  • Management experience preferred but not required
  • Project management skills and grasp of both technical and business perspectives
  • Ability to communicate the process and results of analysis and research and to advocate data-driven decision-making
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Summary

JOB TYPE

Other

INDUSTRY

Sports & Recreation

SALARY

$122k-157k (estimate)

POST DATE

11/30/2022

EXPIRATION DATE

12/27/2022

WEBSITE

sacrepublicfc.com

HEADQUARTERS

SACRAMENTO, CA

SIZE

100 - 200

FOUNDED

2012

CEO

KEVIN NAGLE

REVENUE

<$5M

INDUSTRY

Sports & Recreation

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