Sacconnesset Golf Club is a premier private golf club located in Falmouth, Massachusetts on Cape Cod, only one hour from Boston and 45 minutes from Providence.

Sacconnesset is a modern, fun, first-class venue seeking an Assistant Front of House Manager to help lead the Sacconnesset Grille team, as well as coordinate club-sponsored and private member events. This position requires excellent communication and team leadership skills along with the ability to work in a fast-paced environment. Critical to this role is the ability to help train and oversee the restaurant and bar staff.

This position reports directly to the Clubhouse Manager, works with the Executive Chef, and will help oversee a seasonal staff of approximately 30. Our hospitality areas include a 60-seat restaurant, 62-seat bar & lounge and 80-seat al fresco patio, plus several small function spaces. The Assistant Front of House Manager is expected to be personable, have an excellent eye for detail, the ability to multitask, and will genuinely enjoy engaging with the membership. Experience that includes both a la carterestaurant management and a private club is highly desirable.

Essential Job Responsibilities:

1. Have a professional “on the floor presence” to maintain contact and rapport with members, delivering maximum satisfaction.

2. Assure the highest standard of hospitality, service and appearance throughout the department.

3. Assist with the management of reservations, personnel scheduling and room set-up based on anticipated guest count and member needs.

4. Assist with the training, education and careful supervision of all front of the house staff to deliver best in class service.

5. Ensure that all restaurant staff are in clean, proper uniforms at all times.

6. Receive and handle feedback concerning food, beverage, and service, effectively addressing and resolving situations as they arise.

7. Ensure that all side work is completed properly and timely, including the cleaning of equipment and work areas.

8. Direct pre-meal with service personnel to relay pertinent updates and menu information.

9. Maintain and update the Jonas POS system as menu changes are implemented.

10. Build and implement a team-wide culture of service excellence with ongoing training and team-building.

Position available immediately. Salary commensurate with qualifications and experience. Eligible for club-sponsored benefits including health and 401(k).

REQUIREMENTS

• Must be able to jump in and help service the guests as needed
• Must be able to effectively address and resolve situations as they arise
• Excellent customer service etiquette
• Team oriented
• Positive attitude
• Strong attention to detail

The mission of Sacconnesset Golf Club is to offer the highest quality golf and social experience on the best golf course in the region with a focus on competition, tradition and camaraderie. The Club combines the natural beauty of an award-winning golf course designed by Rees Jones with an atmosphere of congeniality and camaraderie, creating an exceptional golf experience. Our members and their guests expect the highest level of personalized service and attention upon each visit to the Club.