Position Description

Our team is growing!

Ryder is hiring a Customer Service Rep in

Romeoville, IL!

Under supervision from a supervisor or manager , the Customer Service Representative provides clerical support as it pertains to the warehouse, transportation, inventory, or general offices.

Call or Text "Romeoville" to

904-541-8559for more info!

About the position:

• Consistent pay: $19.50/hr ($18.75 base $.75 shift)
• Schedule Available: 2nd Shift: Mon-Fri - 1pm-9pm

• Requirements:
  • Customer Service Experience Required
  • Warehouse Experience Required
  • Warehouse Customer Service Experience Preferred
  • Motivated & Dependable
• Other requirements: Must be able to pass criminal background check and drug test

 Apply Now!

Paid Time Off provided for COVID vaccination appointments!

Apply Now!

Ryder values our Employees and their Referrals.

Receive a $1,500 Referral Bonus for every referral who starts.

Why Ryder?

• Stability, paid training and growth opportunities
• Safe equipment, supportive managers and respect for our employees
• Comprehensive benefit package - Medical, Prescription, Dental, Vision, 401k & Stock Purchase Plan. Benefits start 30 days after hire!
• PTO accrual starts on day one
• Employee Discounts that save you money on Tools, Cars, Hotels, Electronics/Appliances, Cell Phones, Travel, and much more
• Forbes’ 2021 list of the “America's Best Employers for Diversity” and "America's Best Employers for Veterans"

Requirements

• High school diploma or equivalent
• Experience as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendor and customers strongly preferred
• Has the ability to make quick, reliable decisions that represent both the customer and Ryder
• Has strong written, organizational, and verbal communication skills
• Intermediate knowledge of MS Office products (Excel, Word, and PowerPoint)
• Knowledge of WMS systems preferred
• Experience operating forklift equipment preferred
• Equipment certification may be required

Responsibilities

• Performs adminstrative tasks for area or shift
• Maintains filing systems and documents per Standard Operating Procedure (SOP) 
• Interacts with customers and contractors, answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims
• Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork
• Processes returns in Warehouse Management System (WMS) and maintains paperwork
• Pallet management: orders CHEP and white wood pallets for the site, conducts reconciliation of pallet count, researches large pallet system variances
• Using the location's WMS system, updates area or shift metrics as needed
• Additional duties as assigned, overtime as needed

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.