Recent Searches

You haven't searched anything yet.

18 Customer Experience Specialist Jobs in Knoxville, TN

SET JOB ALERT
Details...
Rural King Supply
Knoxville, TN | Full Time
$67k-88k (estimate)
8 Months Ago
LuckyGunner.com
Knoxville, TN | Full Time
$70k-98k (estimate)
Just Posted
Cirrus Aircraft
Knoxville, TN | Full Time
$44k-59k (estimate)
6 Days Ago
EloTouch
Knoxville, TN | Full Time
$66k-89k (estimate)
3 Days Ago
Penguin Chillers
Knoxville, TN | Full Time
$37k-47k (estimate)
3 Days Ago
University of Tennessee Memorial Hospital
Knoxville, TN | Full Time
$45k-56k (estimate)
1 Month Ago
The Sherwin-Williams Company
Knoxville, TN | Full Time
$34k-43k (estimate)
3 Months Ago
DICK'S Sporting Goods
DICK'S Sporting Goods
Knoxville, TN | Full Time
$26k-31k (estimate)
6 Months Ago
Adapt Health
Knoxville, TN | Full Time
$38k-48k (estimate)
1 Month Ago
University of Tennessee Medical Center
Knoxville, TN | Full Time
$33k-42k (estimate)
1 Month Ago
The Sherwin-Williams Company
Knoxville, TN | Full Time
$26k-33k (estimate)
6 Months Ago
Midway Rehab Center
Knoxville, TN | Full Time
$53k-66k (estimate)
4 Months Ago
Helen Ross McNabb
Knoxville, TN | Other
$37k-45k (estimate)
3 Days Ago
Helen Ross McNabb Center
Knoxville, TN | Full Time
$37k-46k (estimate)
5 Days Ago
Edfinancial Services LLC
Knoxville, TN | Full Time
$61k-76k (estimate)
8 Months Ago
Contractor In Charge
Knoxville, TN | Full Time
$33k-41k (estimate)
7 Months Ago
Contractor In Charge
Knoxville, TN | Full Time
$47k-61k (estimate)
7 Months Ago
Contractor In Charge
Knoxville, TN | Full Time
$39k-52k (estimate)
7 Months Ago
Customer Experience Specialist
Rural King Supply Knoxville, TN
$67k-88k (estimate)
Full Time 8 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Rural King Supply is Hiring a Customer Experience Specialist Near Knoxville, TN

Overview

The Customer Experience Specialist provides an excellent overall customer service experience by driving results for the Harvest Card program, executing the Buy Online Pick Up in Store program (BOPIS), and answering incoming phone calls.

Responsibilities

  • Motivate and train Rural King associates to be engaged, to be able to articulate the benefits of the Harvest Card to differing audiences, and to help execute the application process from start to finish in compliance with credit card regulations.
  • Responsible for the team to meet location goals and objectives set for Harvest Card applications.
  • Be proactive in increasing engagement with associates and explaining and clarifying the benefits the customer gains from them becoming a card holder.
  • Help greet customers with energy and enthusiasm to build rapport and present them with the opportunity to become a Harvest Card holder.
  • Demonstrate passion for innovative ways to champion the card.
  • Ensure associates are following regulatory compliance processes when customers are signing up for the card.
  • Establish and maintain a partnership with the team of associates at Redstone Federal Credit Union.
  • Responsible for adhering to and complying with the company policies established for the credit information gathering process.
  • Be customer service oriented by walking customers to the correct item or associate when looking for a specific product.
  • Oversee the BOPIS program including store fulfillment and customer pick up.
  • Complete weekly BOPIS audit comparing the BOPIS storage areas and physical product vs the BOPIS orders in the system to identify any items outside of the 14 day pick up time slot.
  • Help drive company initiatives, such as Rural King’s Harvest Card Program, Customer C.A.R.E., RK Plus Protection Plan.
  • Operate machinery such as a forklift, pallet jack, handheld inventory device, and other retail equipment.
  • File paperwork quickly and accurately.
  • Use general office equipment.
  • Ability to sit/stand/walk for long periods of time.
  • Ability to use point-of-sale system to complete transactions.
  • Frequently operate keyboard to enter in information.
  • Ability to remain stationary for up to 8 hours at a time.
  • Ability to verbally communicate effectively with customers and co-workers (in-person and via electronic devices).
  • Ability to move up to 20 pounds repetitively and 21-50 pounds intermittently.
  • May be required to cross train and perform other duties.

SUPERVISORY RESPONSIBILITIES

  • None

Qualifications

  • 5 years of retail, customer service, sales, or business experience or equivalent combination of education and relevant experience.
  • Be able to travel up to one week for orientation and ongoing several times per year.
  • Must be flexible with work hours: ability to work a 40-hour workweek (predominantly 10 AM-7 PM Wednesday - Sunday with one weekend off per month). As business dictates, be able to work varied hours, days, and nights.
  • Proven ability to motivate others to a common goal.
  • Strong sales, communication, and social skills.
  • Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
  • Ability to access and use the in-store computer, scanning system, and wireless tablets.
  • Must be able to read documents, printouts, reports, computer screens and other written communication.

Job Summary

JOB TYPE

Full Time

SALARY

$67k-88k (estimate)

POST DATE

07/14/2023

EXPIRATION DATE

07/24/2023

WEBSITE

guttagard.com

HEADQUARTERS

New Hartford, NY

SIZE

<25

Show more

Rural King Supply
Other
$33k-43k (estimate)
Just Posted
Rural King Supply
Full Time
$33k-49k (estimate)
Just Posted
Rural King Supply
Full Time
$57k-89k (estimate)
Just Posted

The job skills required for Customer Experience Specialist include Communicates Effectively, Credit Card, Customer Service, Gathering Information, Initiative, Point of Sale Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Specialist. Select any job title you are interested in and start to search job requirements.

For the skill of  Communicates Effectively
Pike Corporation
Full Time
$49k-64k (estimate)
Just Posted
For the skill of  Credit Card
Manchester Parks & Recreation
Part Time
$25k-33k (estimate)
1 Month Ago
For the skill of  Customer Service
GPM Investments, LLC
Full Time
$56k-86k (estimate)
Just Posted
Show more

The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.

Penguin Chillers
Full Time
$37k-47k (estimate)
3 Days Ago
The Sherwin-Williams Company
Full Time
$34k-43k (estimate)
3 Months Ago

If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Specialist job description and responsibilities

Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.

01/31/2022: Killeen, TX

Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.

12/26/2021: Huntsville, AL

Complete prioritisation of customer support requests, providing solutions through online and over the phone support.

01/31/2022: Detroit, MI

Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.

01/12/2022: Mcallen, TX

Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.

01/27/2022: Parkersburg, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Specialist jobs

Customer experience specialist job description get to make a difference every single time they go to work.

02/02/2022: Salisbury, NC

Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.

12/13/2021: Wichita, KS

Exercise good service and business judgment with end goal of customer satisfaction.

01/12/2022: San Diego, CA

Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.

01/18/2022: Baton Rouge, LA

Must possess excellent customer service attitude/skills.

03/02/2022: Rapid City, SD

Step 3: View the best colleges and universities for Customer Experience Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more