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Overview
Join a growing team with a passion for providing world-class service. As the Quality Assurance Manager, you will develop the quality assurance program in partnership with the Services leadership team. You will hire, coach, and develop quality assurance specialists, provide performance trend reports to senior leadership, and make recommendations to help determine department priorities. If you are an innovative leader that enjoys building programs from a clean canvas, this would be a great role for you!
The Quality Assurance Manager will report to the Senior Director of Services and can be located remotely within our operating states, or from our downtown Portland, OR office.
What You’ll Be Accountable For
Your Work DNA
Your Background
About Ruby
Ruby is a U.S.-based live virtual receptionist company that creates meaningful and timely connections between our customers and their clients using our award-winning technology with our best-in-class services team. Trusted by more than 14,000 small businesses, Ruby delivers personalized customer experience solutions 24x7, 365 days a year giving critical time back in the day to our small business owners so they can freely pursue their purpose, cultivating diverse and thriving local economies.
Founded in 2003, Ruby has earned national and global recognition with honors such as a 2022 Gold Stevie awards for CEO of the Year and Customer Service Employer of the Year, designation from Fortune magazine as a Best Small Company to Work For in the U.S., inclusion in the Inc. Best Workplaces, repeat Great Places to Work rankings and 14 consecutive years as one of Portland’s Fastest Growing Businesses. Ruby has over 700 U.S based employees. To learn more, visit ruby.com.
Full Time
12/03/2022
12/06/2022
The job skills required for Manager, Quality Assurance include Quality Assurance, Leadership, Quality Management, Process Improvement, Calibration, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Manager, Quality Assurance. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Manager, Quality Assurance. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Manager, Quality Assurance positions, which can be used as a reference in future career path planning. As a Manager, Quality Assurance, it can be promoted into senior positions as a Quality Assurance Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager, Quality Assurance. You can explore the career advancement for a Manager, Quality Assurance below and select your interested title to get hiring information.
If you are interested in becoming a Manager Quality Assurance, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Manager Quality Assurance for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Manager Quality Assurance job description and responsibilities
Quality Assurance Managers are also responsible for managing staff, overseeing production processes, analyzing data, and developing strategies or policies for higher quality.
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Quality assurance managers help develop and maintain quality standards.
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Quality assurance managers help companies establish quality regulations for products and employees.
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They plan, direct or coordinate quality assurance programs and formulate quality control policies.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Manager Quality Assurance jobs
When a product lacks quality, the customers are not happy and the business can suffer.
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Develop and Maintain Evaluation Forms.
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Get Experience Required for Certified Quality Engineer Certification.
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Trained employees will be prepared to face problems and, therefore, can resolve them as soon as they occur and sometimes even before the customer can perceive the error.
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Acquire quality assurance knowledge of tools and methodologies.
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