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Senior Systems Administrator
RPM Living Austin, TX
$86k-110k (estimate)
Full Time | Commercial Real Estate Brokerage & Management 1 Month Ago
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RPM Living is Hiring a Senior Systems Administrator Near Austin, TX

Overview

Looking for something different? We ARE that something different at RPM Living. Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...… we show you the way to success.

The position:The Senior Systems Administrator is responsible for managing and maintaining critical SaaS business applications and systems in the cloud. You will work closely with other Systems Administrators in assisting IT support specialists and end-users with technical issues, questions, and reaching resolution related to our Windows SaaS applications. This role involves delivering exceptional customer service and support, managing the flow, resolution, or possible escalation of service desk requests. This role requires the ability to interact with a wide variety of personality types, and exceptionally good follow-up / follow-through skills.

Responsibilities

  • Manage the Windows Active Directory instances.
  • Provide Tier III support to IT support specialists and end-users.
  • Manage, maintain, and support cloud-based, SaaS applications.
  • Provide subject matter expertise to the technology team.
  • Monitor systems performance.
  • Perform troubleshooting to diagnose and resolve systems problems.
  • Conduct security audits to ensure security and privacy of networks and computer systems.
  • Work on IT projects as assigned.
  • Create, maintain, and update technical documentation.
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree in computer science, engineering, or relevant field, required.
  • 5-7 years as a systems administrator.
  • Experience managing Windows Active Directory, Office 365 Exchange, and SharePoint.
  • Experience with cloud-based solutions Okta SSO and Proof Point email security, a plus.
  • Experience with IT security processes, procedures, and audits.
  • Exceptional logical troubleshooting skills across the enterprise technology stack.
  • Strong technical ability.
  • A sense of urgency with internal motivation and capacity to work in a demanding, high-energy, fast-paced environment.
  • A collaborative team member with a continuous improvement mindset
  • Excellent written and verbal communication skills.
  • Zendesk experience is a plus.
  • IT certifications are a plus.

Employment with RPM Living is contingent upon successful completion of a background check.

RPM Living is an Equal Opportunity Employer.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Commercial Real Estate Brokerage & Management

SALARY

$86k-110k (estimate)

POST DATE

02/02/2023

EXPIRATION DATE

04/03/2023

WEBSITE

rpmliving.com

HEADQUARTERS

SAN ANTONIO, TX

SIZE

1,000 - 3,000

FOUNDED

2005

CEO

DEBRA PORTER

REVENUE

<$5M

INDUSTRY

Commercial Real Estate Brokerage & Management

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About RPM Living

RPM Living is a full-service multifamily management company offering an innovative and personalized approach to real estate services. Headquartered in Austin, Texas, RPM is an NMHC Top 50 Manager and the third largest property management company in Texas managing more than 100 clients, nine regional offices and 84,000 units across 65 markets. As a company, we share the collective vision to enhance clients' investments through customized solutions and exceptional resident-centric service.

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