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Field Service Technician
$57k-71k (estimate)
Full Time 2 Months Ago
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Royal Switchgear Manufacturing is Hiring a Field Service Technician Near Bessemer, AL

Why we should be your Employer of Choice!

Royal Switchgear is growing fast! Our unlimited potential for growth will allow you the opportunity to grow with us while servicing an exciting industry in the utility and energy sector. It's an exciting time to be in this industry pushing toward clean and renewable energy. We are a part of the solution in fixing America's energy problems.

Our leadership team is transparent and are good people who treat each other like family and enjoy working together towards a common goal. There is an appreciation for the team and everyone on it. This is demonstrated through a culture that includes a supportive onboarding process, monthly performance-based incentive program, an annual Employee Engagement Survey, Service Awards, and competitive benefit offerings. We do not support drama or corporate politics. If you enjoy flexible work, you can experience and learn multiple skills.

All qualified candidates must apply though this posting to be considered for this position.

Job Summary

The Field Service Technician position is responsible for installation and maintenance support of High Voltage Disconnects. Our customers are electric utilities, independent power providers, and industrial customers located primarily in North America. The Field Service Technician will travel to the customer jobsite and train the customer or contractor on the best practices for installing switches. In addition to field installations, this position serves as an engineering prototyping technician when not traveling. They would work with design engineers in building prototypes and executing test plans to further the growth of the product portfolio.

Working Conditions

The work condition characteristics describe here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work primarily takes place in an offsite field environment. When not on field assignment, this position will operate in the engineering lab or on the factory floor
  • Working from aerial lifts
  • Exposure to traffic, dust, fumes, and loud noise that are routinely encountered at external job sites and in the manufacturing plants
  • May encounter occasional stressful situations
  • Work may include responding to critical customer driven situations which may result in working some weekends, holidays, and after normal business hours

Field Service Technician Responsibilities:

  • Demonstrate the installation of equipment on the customer's jobsite, usually a power substation. This can vary from hands-on demonstrations to classroom presentations
  • Working on an aerial lift while following all company safety guidelines
  • Troubleshoot installation or maintenance issues over the phone
  • Travel to the customer's jobsite and maintain accurate records of expenses
  • Create reports detailing the work performed at each jobsite
  • Up to 40% overnight travel. Most weekends will be at home in the Birmingham, AL area
  • Communicate to the engineering team on potential product improvements based on field feedback
  • When not supporting installation of Royal products, this individual will work closely with the product development department as a lab technician
  • Building engineering prototypes from sketch drawings or 3d models
  • Performing mechanical or electrical tests on equipment under the direction of an engineer

Field Service Technician Requirements:

  • Must possess a valid driver's license and have the ability to rent a vehicle on an as-needed basis
  • Must have the ability to pass a federal background check to work on a military base and/or government station
  • Must achieve OSHA 30 certification prior to being in the field
  • High School diploma or GED, a technical degree or some technical school is preferred
  • Substation construction or electric utility experience is a big plus
  • Fabrication experience - welding, machining, and general familiarity with fabrication tools
  • Minimum 5 years of experience
  • Work regular shifts to include evenings, weekends, and/or holidays as assigned. May be subject to callback or on call and/or emergency shifts
  • Must be a proven problem solver and have the ability to read and interpret technical drawings
  • Must be a mechanically inclined individual possessing general manual dexterity to operate computer, equipment, tools, controls, or other objects; reach with hands and arms
  • Must have excellent communications skills including: Active Listening, Critical Thinking, and Speaking (both internal and external customers)
  • Must possess excellent reading comprehension skills be able to follow written and oral instructions precisely
  • Must be a continual learner and possess mental acuity for attention to accuracy and detail
  • Must maintain clear and accurate records at all times
  • Must see in the normal visual range with or without correction
  • Must hear in the normal audio range with or without correction

Job Summary

JOB TYPE

Full Time

SALARY

$57k-71k (estimate)

POST DATE

01/28/2023

EXPIRATION DATE

10/08/2023

WEBSITE

royalswitchgear.com

HEADQUARTERS

Bessemer, AL

SIZE

50 - 100

Show more

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