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Royal Recruiter
Rapid City, SD | Full Time
$27k-34k (estimate)
9 Months Ago
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Rapid City, SD | Full Time
$31k-39k (estimate)
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Sherwin-Williams
Rapid City, SD | Full Time
$45k-56k (estimate)
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Forterra Concrete Products
Rapid City, SD | Full Time
$38k-49k (estimate)
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Domino's
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$31k-39k (estimate)
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Customer Service Representative
Royal Recruiter Rapid City, SD
$27k-34k (estimate)
Full Time 9 Months Ago
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Royal Recruiter is Hiring a Customer Service Representative Near Rapid City, SD

We are urgently looking for some Customer Service Representatives!

Why You’ll Choose Us !!!

We are a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction.

We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs
  • Work from the comfort of your home

Your Impact

Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Responsibilities

Primary Duties, Responsibilities and Requirements

  • Responsible for all customer inquiries, questions, and issues
  • Provide world class customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor or manager
  • Position will require inbound and outbound calls (if the call drops)
  • Passion to find the right solution for the customer or the path to resolution

Qualifications

What We’re Looking for

  • High School Diploma or equivalent
  • 18 years of age or older
  • Typing 25 WPM
  • Be proficient in PC operation and navigation
  • Able to work independently
  • Have excellent communications skills, both oral and written
  • Ability to work in a constantly changing and fast paced environment
  • Ability to stay composed and objective
  • Strong listening skills

Work from Home Requirements

  • High Speed Internet required, proof of internet speed required
  • Dedicated workspace

Being One of Our People

It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

We are an Equal Opportunity Employer.

Job Summary

JOB TYPE

Full Time

SALARY

$27k-34k (estimate)

POST DATE

06/25/2022

EXPIRATION DATE

12/24/2022

WEBSITE

royalrecruiter.com

HEADQUARTERS

Denver, PA

SIZE

<25

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

Sherwin-Williams
Full Time
$45k-56k (estimate)
10 Months Ago
Forterra Concrete Products
Full Time
$38k-49k (estimate)
11 Months Ago
Domino's
Full Time
$31k-39k (estimate)
1 Month Ago