Royal Communications Consultants (RCC) is seeking technicians for desktop/network install/de-commissioning and Break/ Fix tickets within the Dallas metropolitan area. This work will be done primarily during normal business hours with occasional nights and weekends. We are building up a Talent Pool of techs that we can contact for tech support work. All technicians must be badged prior to entry at our client and we seek to have all candidates in our Talent Pool pre-badged for proper access.

Work events/hours vary and are periodical and they are not guaranteed.

These tickets include the following:

Desktop/Laptop/ VDI/ Monitor and peripheral installs

Vendor Escorts

Cable Infrastructure Patching

Rack & Stack of network devices

Decommission of network/server devices

Cisco phone installations- Troubleshoot Cisco switches, power supplies, line cords, etc.

An ID badge for our client sites is required and a fingerprint/background check is necessary. There is no cost and it is a one-time event which can performed at locations near the work area. All work assigned is paid with a four hour minimum (if the job only takes one hour, you will be paid for four hours)

We are open to candidates who are entry to mid-level with certification in the IT field or candidates with prior experience in cabling, data centers and Level 1 networking experience. Candidates with Desktop Support, Help Desk or prior hardware/software experience within financial services is a plus.Decom tools: Cutters, Pliers, Flashlight, Ladder, Hammer, Screwdrivers, Fiber Tester

Must have excellent communication and customer service skills.

Avg comp is $30.00/hr with a paid 4 HOUR minimum. 

As mentioned, this work is on an as needed basis and could reach up to 24 hours a week.

We are open to candidates who are hardworking and have experience in cabling, technical rooms, and layer 1 networking. 

*** It’s a plus if you have tools and a ladder for the decommission. *****