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Seattle, WA - University Village | |

At Rothy’s, we know there’s a better way to do business, and it starts by putting the planet and its people first. More than 146 million single-use plastic bottles and 493,00 pounds of ocean-bound marine plastic have been transformed into our signature thread, creating wardrobe staples that look just as good as they feel. 

Striving for zero waste, we combine 3D knitting technology and handcrafted assembly to create machine washable styles that don’t compromise on comfort. From classic shoes to carry-everywhere bags, we create essentials for wherever you go.

Working to close Rothy’s loop by 2023, building a sustainable future is at the heart of everything we do. We pride ourselves on fostering an inclusive environment at our HQ, retail stores and wholly-owned factory, and are growing our community every day.

About the Team:

Our phenomenal Retail Operations team interacts with our customers in a super special way. Shopping at Rothy’s IRL is not your ordinary retail experience, so naturally, our staff is extraordinary too. Members of this team are experts in the fit, wear, and sizing of our shoes. They have deep knowledge of every style and out-of-this-world customer service skills. Our customers love shopping in stores due to the exceptional experiences they have with our Retail team.

What you’ll do: 

• Act as Manager on Duty when ASM and SM are not present
• Learn all operational procedures and assist with all customer-related inquiries on the floor
• Oversee opening and closing procedures for the store 
• Effectively communicate Rothy’s brand story, values, and mission to our customers
• Support store leadership in communicating important updates to retail associates 
• Assist in keeping the entry area, display area, and floor clean and tidy 
• Supervise vendors for cleaning, in-store fixtures, or updates occurring at the store
• Share expert brand and product knowledge to allow customers to personally experience our style, look, and quality of our shoes
• Serve as a point person for all store associate questions and relay outstanding questions or issues to store leadership (Store Manager and Assistant Store Manager)

You are: 

• You love collaborating and working in a team environment 
• You have had 4 years of retail, hospitality, or a customer-oriented experience
• You are comfortable in a fast-paced, ever-changing environment
• You are an excellent communicator 
• You are a careful listener that thinks on their feet and can provide solutions in a timely manner
• You have a positive attitude and a relentless focus on making sure our customers are happy
• Comfortable working on your feet up to 8 hours a day in a busy store environment; able to lift up to 25 pounds

Our benefits:

• Employer-paid medical, dental and vision insurance
• 4 weeks of paid time off plus paid holidays and paid wellbeing leave
• 401(k) with employer match
• Flexible Spending Accounts
• Commuter benefits
• A product allowance (like the allowance you got as a kid only better)!
• Life insurance (for you and your family)

Rothy's is committed to the health and safety of our employees and customers. In support of that, we require all employees to be fully vaccinated against COVID-19 before their first day with Rothy's if allowed by applicable state law. If you have a health-related need or religious belief that prevents you from getting the vaccine, let's chat so we can explore reasonable accommodations. Have questions or concerns? Just let your recruiter know. We're happy to walk through them.