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Assistant Store Manager (FT)
Full Time 11 Months Ago
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Ross Dress for Less - Atlanta Metropolitan Area is Hiring an Assistant Store Manager (FT) Near Atlanta, GA

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality, and inclusion journey!
GENERAL-PURPOSE:
Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy-to-shop environment. Recruits, trains, and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor promptly, goods are received properly and manages expenses through execution of best practices and productivity.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
  • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Analyzes Store reports evaluating controllable expenses and overall Store performance.
  • Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
  • Ensures proper scheduling of Associates to meet business objectives.
  • Accepts special assignments as directed by Leadership.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
  • Recruits, hires, trains, and develops Assistant Managers, Area Supervisors, and non-exempt Associates.
  • Through selection, training and motivation strive to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests, and training. Ensures all required training courses are prioritized and completed promptly.
  • Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline, and termination when needed.
  • Ensures compliance with Ross personnel policies and procedures.
  • Manages Associate Relations issues, consulting with the District Manager as needed.
  • Ensures compliance with all State, Local and Federal regulations.
Expense Control:
  • Leads all expenditures to be within budget.
  • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
  • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
  • Ensures all Associates understand and can execute emergency operating procedures.
Customer Service:
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
  • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
  • Leads all Store Associates in, and models, a professional appearance, by the Company Dress Code. Reinforces the Company Dress Code at all times.
  • Represents and supports the Company brand at all times.
  • Manages Store to ensure a clean, neat, easy-to-shop environment.
  • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Ensures merchandise is presented and organized according to Company merchandising guidelines.
  • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
  • Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
  • As a representative of Ross Leadership demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement, and heightened Loss Prevention awareness.
  • Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
  • Monitors mark-out-of-stock policy to ensure proper administration.
COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Five or more years of Store management experience in a retail environment.
  • Must maintain a high level of Customer service.
  • Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
  • Ability to train, coach, and develop Associates at all levels.
  • Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
  • Fluency in English. *** Bilingual Preferred
  • Must exercise considerable independent judgment and discretion.
  • Ability to work evenings and weekends.
PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers, and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
Direct supervision of Assistant Store Manager, Area Supervisors, and all Retail Associates.

Job Summary

JOB TYPE

Full Time

POST DATE

05/27/2022

EXPIRATION DATE

11/26/2022

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The following is the career advancement route for Assistant Store Manager (FT) positions, which can be used as a reference in future career path planning. As an Assistant Store Manager (FT), it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Store Manager (FT). You can explore the career advancement for an Assistant Store Manager (FT) below and select your interested title to get hiring information.

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If you are interested in becoming an Assistant Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Store Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Assistant Store Manager job description and responsibilities

To assist the Store Manager / Operations Manager to drive sales by managing the smooth functioning of the store and control the store team to ensure all work / policies & procedures are carried out within the remit of ‘Store daily operations’ (sales; merc

01/07/2022: Kansas City, KS

At least 10 years to become a store manager and a college degree.

12/20/2021: Flagstaff, AZ

They will often act as the primary store manager and carry out the responsibilities of the store manager when they are not available.

01/19/2022: Roanoke, VA

Assistant store managers (ASMs) are responsible for providing customers with a convenient and enjoyable shopping experience.

12/10/2021: Abilene, TX

Hiring, a lot of the paperwork and reporting, coaching and counseling, scheduling, depending on the store.

12/18/2021: Stamford, CT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Assistant Store Manager jobs

Ability to connect with the customer.

01/04/2022: Springfield, MA

Embrace Battles for more rewards.

12/30/2021: Boston, MA

Listen, understand and take action.

12/21/2021: Philadelphia, PA

Make checklists and to-do lists.

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Communicate as efficiently as possible.

01/27/2022: Tacoma, WA

Step 3: View the best colleges and universities for Assistant Store Manager.

College of the Atlantic
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