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Romph Pou Agency
Shreveport, LA | Full Time
$53k-71k (estimate)
2 Months Ago
ACCOUNT COORDINATOR (CHICKASAW)
Romph Pou Agency Shreveport, LA
$53k-71k (estimate)
Full Time | Business Services 2 Months Ago
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Romph Pou Agency is Hiring an ACCOUNT COORDINATOR (CHICKASAW) Near Shreveport, LA

Account Coordinator 
Qualifications and Skills: 
  • Strong interpersonal skills. Must be able to problem-solve.
  • Team player, able to work with multiple departments and other account team members.
  • Self-starter and able to manage client jobs independently ensuring all deadlines are being met.
  • Strong desire to master RP processes and procedures—with RP AEs and AMs as mentors. 
  • Ability to handle stressful situations, quick changes, and complete work by set deadlines.
  • Desire to learn RP operations and assist in developing innovative solutions for unique issues. 
  • Desire to learn RP clients and assist AE/AM in meeting clients’ needs/strategically advance their position in the marketplace.
  •  Strong oral and written communication skills.
  • Must have the desire to learn tools that RP has in place to track projects, client calendar and client performance including but not limited to Microsoft Outlook, Workamajig, Microsoft Office. 
  • Candidate should be comfortable in tracking/instructing client and agency team members about the process involved with database marketing. 
  • AC is responsible for maintaining close relationships with various printers, suppliers, internal departments and most importantly the property marketing team.
  • Proficient in programs including PowerPoint, MS Office, and Excel or the desire to learn these tools. 
  • Demonstrates business acumen and understanding of business processes.
 
DUTIES:
  • Responsible for assisting the AE/AM on clients’ database marketing initiatives including, but not limited to the processing of direct mail, email, telemarketing, and other communication methods. 
  • Implements Direct Mail Programs (data processing, matrix preparation and proofing), Email Campaigns (Creative Template Design, List Uploads, Testing and Deployment) and Telemarketing Campaigns (lists, scripts). 
  • Ensuring drop dates are being met with the elected printers, creates purchase orders for vendor invoices, updates status sheets, capable to communicate directly with any client as well as travel to these properties as a R&P representative. 
· Assists in keeping client information current for all assigned accounts, detailing all pertinent information needed for accurate proofreading and meeting of client standards. 
  • Gathers and assembles background information and analyses as needed by AM/AE in development of plans/briefs, etc. 
  • Provides administration and assistance to Account Executives, and Account Managers on day-to-day activities for assigned clients, including responding to client emails, client phone calls, deadlines, to ensure continued progress of client workflow in the absence of the assigned AE. 
  • Is aware of client activities to provide back-up should the AE be unavailable. 
  • Provides input in planning stage as requested by AE or Account Manager.
  • Assists in maintaining files on all of the client’s activities. Maintain and track client correspondence file, approvals, copy, forms/documents, supplies for daily processing and tracking of account service work, etc. 
  • Assists in preparation of status reports, opening jobs, correspondence and other materials relating to account service (purchase orders, calendars, program changes etc.). 
  • Keep AE/AM current on any day-to-day processing issues. Attend select meetings and take notes with interest in learning more about client/RP. 
  • Makes sure all projects proceed according to plan and deadlines, drawing attention of AE/AM to potential problems before they occur. 
  • Is responsible for proofreading copy, artwork and comparing work to established brand standards; sees that all work completes the standard agency approval process before being reviewed by clients or turned over to suppliers. 
  • Capable to communicate directly with any client as well as, travel to these properties as a R&P representative.
  • Assists AE/AM in assigned tasks.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$53k-71k (estimate)

POST DATE

02/01/2023

EXPIRATION DATE

05/29/2023

WEBSITE

www.rpagency.com

HEADQUARTERS

Shreveport, Louisiana

SIZE

100 - 200

CEO

Elly Esther

INDUSTRY

Business Services

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About Romph Pou Agency

Romph & Pou Agency, formerly Gremillion & Pou Integrated Marketing, is a full-service advertising and marketing agency that specializes in creative strategies and database marketing solutions. The company offers a comprehensive range of services with a high level of specialization in gaming, retail marketing, and healthcare. The company was founded in 1981 and is headquartered in Shreveport, Louisiana with additional offices in Baton Rouge, Tyler, Texas and San Antonio, Texas.

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