On our journey to evolve our paid social service, we are looking for a leader who will guide the team to exceed client expectations, thoughtfully approach new channels, and profitably grow the service. Take the next step in your career by challenging yourself to elevate our paid social service.

How will you make an impact?

• Drive the evolution of our paid social service, contributing to ROI’s standing as experts in the digital marketing industry 
• Enable your team to meet and exceed client growth goals, retaining good-fit clients for the paid social service and the agency at large
• Inspire creative and strategic work and provide meaningful growth opportunities for team members

What will you do?

• Scale social expertise within the team to develop innovative strategies that help our clients realize untapped, profitable growth
• Ensure high quality paid social strategy, communication, and deliverables are being provided to our clients, ultimately owning the outcome of your team’s work 
• Remain up to date on emerging paid social trends and tactics and influence how they enhance and evolve our service
• Understand the market and VOC (voice of customer) through market analysis: client feedback, 3rd party research, technology trends and competitive analysis to drive adjustments to the service
• Act as a primary change agent and thought leader internally for the service as well as a key external representative for the service
• Partner with our Sales & Marketing team to position our service and acquire new business
• Integrate with other paid media and optimization services to create a cohesive, cross-channel experience
• Work with your team to respond to client challenges in a timely manner and guide the execution of solutions
• Drive high employee retention and engagement by serving as a leader who strives to ensure every employee feels personally cared for and respected
• Provide proactive and specific feedback to direct reports by conducting frequent check-ins and shadowing client work as appropriate

Requirements:

• 5 years of paid media experience with at least 3 years leading paid social campaign strategy for large brands with monthly budgets of at least $100k
• 1 years of leadership/mentorship experience 
• Bachelor’s degree

Essential Qualifications:

• Successful track record of delivering positive results and growth for brands through innovative digital strategies 
• Demonstrated experience directing large and complex paid social campaigns with a performance marketing focus
• Proven expertise in creative strategy and testing to achieve results on social media platforms
• Customer-centric focus with the ability to drive client retention and happiness
• Strong business acumen and a desire to creatively problem solve
• A data-driven mindset with outstanding analytical skills and experience with data analysis
• Outstanding listening skills and the ability to communicate complex ideas with simple and effective communication
• Flexible self-starter with the ability to take ownership of numerous, fast-moving projects and is comfortable with ambiguity
• Demonstrated success coaching, leading, and/or developing others 
• Embodies ROI’s core values and is willing to contribute to a collaborative team environment.

This description is intended to describe the general nature and level of work of the job, not an exhaustive list

About ROI Revolution

At ROI, our vision is to be the most highly regarded digital marketing agency in the Americas. In fact, ROIers have been helping brands exceed their digital marketing goals through paid advertising, website optimization, social media and more since 2002. Learn more about how we support our clients and revolutionize the way they do business. 

A Culture that Cares

ROI is more than just a digital marketing agency. We are a group of individuals committed to supporting and empowering each other and our local community. We value the thoughts and ideas that arise from a diverse workforce and work to foster a space of inclusion and belonging for every ROIer.

In recognition of our team members’ unique personal needs, we strive to take a holistic approach to our total compensation and benefits package:

• Workplace flexibility supported by a hybrid work environment and core hours 
• 20 days of PTO with incremental increases as your ROI career progresses 
• 10 paid holidays
• Comprehensive health benefits (ROI covers 100% of the cost for employee medical and dental)
• Paid disability and life insurance
• Relocation Package
• Monthly education bonus 
• Team lunches twice per quarter
• Quarterly team builders
• Fully stocked kitchen and catered weekly lunch
• Collaborative office space with onsite gym and game room

For more details visit our Careers page or ask your Talent Acquisition Specialist!

ROI Revolution is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.