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Workplace Services Manager
Rockstar Games Edinburgh, IN
Full Time | IT Outsourcing & Consulting 7 Months Ago
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Rockstar Games is Hiring a Workplace Services Manager Near Edinburgh, IN

At Rockstar Games, we create world-class entertainment experiences.

A career at Rockstar Games is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn, and collaborate with some of the most talented people in the industry.

Rockstar North is on the lookout for a talented Workplace Services Manager. You will have overall management of the Workplace Services Team in North and in Dundee and will provide management of the day-to-day operation of all the building and its facilities services. This is a full-time permanent position based out of Rockstar’s unique game development studio in the heart of Edinburgh, with travel up to Dundee.

WHAT WE DO

  • The Rockstar Workplace Services Team (WPS) is responsible for ensuring the workplace, building, facilities, and services work harmoniously together to support the core business.
  • We create a creative, supportive, and safe working environment for the staff at Rockstar.
  • We manage and develop both hard and soft facilities services, including building maintenance, security, cleaning, catering, and space utilization and strategy.
  • We ensure the site complies with all relevant guidance and legislation.
  • We partner with senior leadership to drive proactive real estate growth strategies, leasehold improvement, and capital expenditure projects.

RESPONSIBILITIES

  • Overall responsibility for the building and facilities services at Rockstar North and Rockstar Dundee, ensuring a safe, comfortable, and supportive environment is provided proactively for staff and visitors.
  • Manage the North and Dundee Workplace Services team ensuring they carry out their roles professionally and to the required standard, coaching and developing where needed.
  • Contract management for buildings and facilities services including procurement process, budget management, contract negotiation, day-to-day operational oversight, and performance management.
  • Manage Workplace Services projects and small works taking them from their identification through to completion ensuring all deadlines are met and communications to key stakeholders upheld.
  • Ensure full compliance with all legal and statutory requirements at all times, including Health & Safety, COSHH, sustainability legislation etc.
  • Ensure the effective documentation and development of building and facilities information, particularly operational processes and documents required for safety and compliance.
  • Work collaboratively with colleagues in Security and Business Protection to ensure that risks, security measures and issues are being recorded, monitored and reported.
  • Work collaboratively with colleagues in Technical Services to ensure compliance, PPM and standards are met and maintained.
  • By working in collaboration with stakeholders, oversee the management of space and desk utilization ensuring it is used efficiently, effectively and in line with studio requirements.
  • Assist Workplace Strategy Team in related global projects and initiatives.

QUALIFICATIONS AND SKILLS

  • Educated to degree level or with equivalent vocational education and experience.
  • 5 years’ experience working within a Facilities or Workplace Operations role, ideally supporting complex buildings, high growth facilities with high population of technical disciplines.
  • 3 years' experience successfully managing a multi discipline Workplace team displaying effective communication, leadership, coaching, and conflict resolution skills.
  • Experience in overseeing service contracts including their procurement, performance, and management.
  • Excellent understanding of current safety legislation and best practice.
  • A detail oriented, flexible self-starter with strong initiative, excellent organizational and multitasking skills.
  • Excelling planning and project management skills with the ability to consider things from multiple angles.
  • Process driven, but outcome focused, and always looking for quality improvement and ensuring they are documented accurately.
  • Capable of working autonomously, managing, and prioritizing their own workload with an understanding of when and where to seek guidance and approval.
  • Able to drive Workplace Services initiatives, plans and projects forward and maintain excellent working relationship with other stakeholders and local management.
  • Experience in an overlapping business support fields, e.g. IT, Administration, Operations.
  • Excellent communication skills (written and verbal).
  • Creative problem-solving skills.
  • Ability to coach and develop direct reports to work as a team to ensure service meets appropriate goals.
  • Enthusiasm and the ability to create a sense of fun and motivate a team whilst upholding standards and maintaining discipline.
  • Proficient with Microsoft Office (Outlook, Word and Excel).
  • Sound numerical skills and IT skills.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

  • A IWFM or IFMA qualification.
  • NEBOSH Safety Qualification or equivalent.
  • Previous experience within the Creative Industries – video games, film, television, music – would be beneficial.
  • Experience with work order ticketing systems, space management tools and construction project management platforms.
  • Experience with AutoCAD.

HOW TO APPLY

Please apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

POST DATE

08/25/2022

EXPIRATION DATE

11/30/2022

WEBSITE

rockstargames.com

HEADQUARTERS

NEW YORK, NY

SIZE

1,000 - 3,000

FOUNDED

1998

TYPE

Private

CEO

JEFF LAPPEN

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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About Rockstar Games

Rockstar Games is a video game developer and publisher.

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