Rocket Travel is looking for an Email Marketing Associate to join our growing Marketing team. In this role, you’ll support the biggest brands in travel with an exciting value proposition that’s helping them grow their business and add real value for travelers.

Rocket Travel is a place where you:

• Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
• Embody curiosity, community, and accountability. We live and build products by these values every day. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged to vacation faster, with an annual vacation stipend.
• Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
• Total Compensation is based on experience - Salary: $50,000-70,000 Bonus: up to 20%
• Can have a flexible work schedule. We have great offices in Chicago’s West Loop and in NYC’s Empire State building, we have a hybrid team, and a flexible work environment
• Share your passion for travel with equally adventurous teammates. 
• Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business. Despite the world’s current situation, Booking Holdings has been rated the healthiest company in travel, and Rocket itself is already seeing travel demand surpass pre-pandemic levels

As an Email Marketing Associate at Rocket Travel, you will: 

• Contribute to strategy and execution of our email, push notification and in-product messaging for recurring, triggered and dynamic content-driven campaigns. 
• Execute campaigns that drive growth for our B2C platform, Rocketmiles.com.
• Support lifecycle and transactional messaging for our white-label loyalty partners.
• Strategically segment our audiences to deliver timely, relevant and effective marketing communications. 
• Work with our creative team to develop eye-catching, on-brand triggered emails that engage readers and effectively convey our value proposition.
• Analyze, report on and be constantly driving toward our lifecycle marketing KPIs, such as bookings, gross margin and customer conversion. 
• Thoughtfully prioritize lifecycle marketing opportunities by impact and effort.

About you:

• You have experience with email or digital marketing in a similar role.
• You’re comfortable working in an ESP such as Iterable, Mandrill, or Sendgrid.
• You have knowledge of HTML and CSS for email development.
• Strong copywriting skills. 
• You’re detail-oriented, with a balance of creative and analytical skills.
• You love finding creative solutions to challenging problems. 
• You’re energized by fast-paced data-driven working environments.
• Has relevant educational background.
• Has a passion for travel.

About Rocket Travel

We make travel more rewarding than anyone else 

Rocket Travel awards customers for booking travel through our products, allowing people to earn or use loyalty benefits from their favorite loyalty programs.

Our journey

We began in 2013 with the same goal of making travel even more rewarding. This started with our bespoke Rocketmiles website, earning travelers their favorite airline loyalty miles for hotel bookings, and every year since, we’ve advanced our goal.

We now partner with over 60 loyalty programs that travelers can choose from, we build unique partner-branded travel sites, we offer the ability to earn and redeem loyalty rewards, we sit within Booking Holdings—the most experienced Group of travel companies in the world—and we continually grow the number of ways that people can book travel through us, from stays to cars and more.

Travel constantly evolves, opening additional opportunities to create rewarding experiences, and we intend to be at the forefront of building and innovating on those for travelers worldwide.

A diverse and global team

Our teammates work across the globe, in person and remotely. We have offices in Chicago, NYC, Bangkok, Bogota, Kuala Lumpur, Manila, and Cebu. No matter where people work, our main team-building goal is to create a diverse, equitable, and inclusive environment. We do that with a Diversity and Inclusion Committee, setting DEI hiring goals, investing in employee retention, and conducting regular team training that fosters collaboration and morale.

All of these efforts help ensure that we’re promoting a supportive workplace, where people are motivated to grow professionally and build rewarding travel experiences together. 

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office.

A final word

If the idea of working within an environment that promotes accountability, curiosity, and community to build reward travel products sounds motivating to you, we would love to hear from you—even if you’re unable to meet 100% of the job requirements. We never expect people to have all of the answers, as long as they’re willing and able to learn and grow with us.

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