Customer Service Representatives might be interested in this opportunity via Robert Half, in a dynamic, rapidly changing call center. Customer Service Representatives who love building solid customer relationships will be interested in this position, if they are articulate and highly skilled.

Your responsibilities in this role

- Handle incoming telephone calls

- Receive and send written business correspondence

- Give exceptional customer service in a timely fashion

- May support business development and client referral goals by actively cross-selling and referring customers

Requirements
- No stranger to performing extensive research to resolve complex customer inquiries
- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
- Customer service and office administrative skills
- 2 years' experience with performing in a goal-driven & customer-focused environment preferred
- Excellent verbal, written, and social skills
- Hands-on knowledge of Microsoft Office Suite
- Demonstrated ability to interact effectively with internal and external partners and clients/customers
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Basic knowledge in computer software programs and office equipment
- Microsoft Office Suites experience required
- Microsoft Outlook experience desired
- Written Communication experience
- Communication Skills experience preferred
- Positive attitude and an engaging businesslike approach
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!