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2nd Shift Customer Service Representative
Robert Half Cornelius, NC
$36k-45k (estimate)
Temporary 2 Months Ago
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Robert Half is Hiring a 2nd Shift Customer Service Representative Near Cornelius, NC

Organization Seeks Customer Service Representative!
Robert Half is seeking an articulate, highly-skilled Customer Service Representative to expand their career in the growing Financial Services industry. Are you always outgoing and sociable? This could be a great position for you. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for work in Cornelius, North Carolina and can work a long-term contract / contract / contract / temporary to full-time position, this could be the Customer Service Representative opportunity for you!
Key responsibilities
- Offer friendly, accurate customer service in a timely fashion
- Receive and place telephone calls
- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
- Manage the fielding and sending of important written business correspondence
Requirements
- Proven experience going the extra mile to solve complex customer inquiries via extensive research
- Excellent written, verbal and social communication skills
- Experience using Microsoft Office
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
- Excellent customer service and office administrative skills
- A consistently positive approach to your work that is rooted in a businesslike professionalism
- Wide ranging experience with Customer Portal
- Answering Inbound Calls experience highly desired
- Well-founded grasp of Investment Accounts
- Strong familiarity with Computer Data Entry
- Practical knowledge of Online Portfolio
- Proven knowledge of Customer Support
- Earlier work involving Stock Ownership
- General familiarity with Online Portfolio
- Foundational knowledge in Inbound Inquiries
- Solid understanding of Superior Customer Service
- Knowledge of Computer Data Entry
- Quality experience with Customer Satisfaction
- Ability to interact effectively with internal and external partners and clients/customers
- Proficient with diversified computer software and systems
- 2 years' experience with performing in a goal-driven & customer-focused environment preferred


If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Job Summary

JOB TYPE

Temporary

SALARY

$36k-45k (estimate)

POST DATE

01/27/2023

EXPIRATION DATE

03/10/2023

WEBSITE

roberthalf.com

HEADQUARTERS

Menlo Park, CA

SIZE

>50,000

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The following is the career advancement route for 2nd Shift Customer Service Representative positions, which can be used as a reference in future career path planning. As a 2nd Shift Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary 2nd Shift Customer Service Representative. You can explore the career advancement for a 2nd Shift Customer Service Representative below and select your interested title to get hiring information.

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