Recent Searches

You haven't searched anything yet.

773 Cloud Operations Manager Jobs in Chicago, IL

SET JOB ALERT
Details...
RKON
Chicago, IL | Full Time
$143k-182k (estimate)
8 Months Ago
Capital One
CHICAGO, IL | Full Time
$119k-147k (estimate)
4 Days Ago
ApTask
Chicago, IL | Full Time
$100k-124k (estimate)
3 Days Ago
Advantage Solutions
Chicago, IL | Full Time
$160k-201k (estimate)
5 Days Ago
Spencer Stuart
Chicago, IL | Full Time
$107k-136k (estimate)
2 Weeks Ago
Origami Risk
Chicago, IL | Full Time
$262k-371k (estimate)
4 Months Ago
Jerk 48 Inc
Chicago, IL | Full Time
$101k-129k (estimate)
4 Days Ago
Waltz Health
Chicago, IL | Full Time
$112k-141k (estimate)
1 Month Ago
KENTECH Consulting Inc
Chicago, IL | Full Time
$103k-128k (estimate)
10 Months Ago
Jacobs
Chicago, IL | Full Time
$112k-141k (estimate)
1 Week Ago
WellBe Senior Medical
Chicago, IL | Other
$112k-133k (estimate)
0 Months Ago
Kids Above All
Chicago, IL | Full Time
$121k-150k (estimate)
Just Posted
Humble Design
Chicago, IL | Full Time
$112k-141k (estimate)
1 Day Ago
Mad Science Group
Chicago, IL | Full Time
$112k-141k (estimate)
3 Days Ago
International Bonded Couriers, Inc.
Chicago, IL | Full Time
$112k-141k (estimate)
4 Days Ago
Transdev
Chicago, IL | Full Time
$105k-133k (estimate)
6 Days Ago
The Scion Group
Chicago, IL | Full Time
$105k-133k (estimate)
1 Week Ago
Strategic Delivery Solutions
Chicago, IL | Full Time
$69k-88k (estimate)
2 Weeks Ago
Pangea Money Transfer
Chicago, IL | Full Time
$112k-141k (estimate)
3 Weeks Ago
RK Partners
Chicago, IL | Full Time
$112k-141k (estimate)
1 Month Ago
Securitas Security Services
Chicago, IL | Full Time
$110k-136k (estimate)
1 Month Ago
ORR Protection
Chicago, IL | Full Time
$98k-122k (estimate)
2 Months Ago
Sulaski & Company
Chicago, IL | Full Time
$100k-124k (estimate)
3 Months Ago
Le Sud Mediterranean Kitchen
Chicago, IL | Full Time
$85k-106k (estimate)
5 Months Ago
Hertz Local Edition (Carco Rentals)
Chicago, IL | Full Time
$100k-124k (estimate)
6 Months Ago
CVS
Chicago, IL | Full Time
$106k-131k (estimate)
6 Months Ago
Ulta Beauty
Ulta Beauty
Chicago, IL | Other
$118k-146k (estimate)
6 Months Ago
Cloud Operations Manager
RKON Chicago, IL
$143k-182k (estimate)
Full Time | IT Outsourcing & Consulting 8 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

RKON is Hiring a Cloud Operations Manager Near Chicago, IL

RKON is a rapidly growing IT service provider located in the west loop with several fortune 500 clients across the nation. Since 1998 RKON has played a prominent role in the Chicago technology industry, developing innovative technical solutions to business needs is our tried and tested specialty.

Named by Computerworld in 2015 as one of the 100 Best Places to Work in IT, we also pride ourselves on fostering an environment where initiative, creative thinking and collaboration are encouraged and rewarded—a key reason for the extraordinary level of service we deliver to our customers.

As the Sr Manager, Cloud Operations, you will lead RKON’s cloud practice, thought leadership and cloud product strategy in with the goal of growing Managed Services and enabling delivery of the company’s products and services through them. This is a rare opportunity that will have a significant impact on our business as a whole. You will have the responsibility for educating the RKON team and customer’s on the MSP related technologies, including security, cloud, next-generation solutions experience etc..

The Sr Manager, Cloud Operations demonstrates prior progressive career experience successfully leading a team of cloud Architects, engineers and administrators. The Sr Manager, Cloud Operations will have broad IT experience and deep understanding of IT technologies as well as engineering processes, cost estimating, business acumen, project management, and all aspects of ITSM.

Job Summary
As the Sr Manager, Cloud Operations, you will be responsible for the overall day-to-day operations of managing RKON’s's Cloud Services. In this role, you will be responsible for leading a team of cloud engineers and developing the Cloud Ops strategic vision to include; assessments, remediation, consulting, onboarding, system setup, system administration, monitoring, incident resolution, problem management, configuration/change management, security management, logging and monitoring, demand/capacity planning, availability management, disaster recovery, cost optimization, cloud migrations and cloud support. This individual will work closely with Product Management, Product Development and Information Security Officer in the creation of technical cloud standards and cloud architecture and deliver strategic objectives. This position is responsible for developing, implementing best practices, policies and procedures to manage cloud operations staffing and leadership.
Duties And Responsibilities

  • The Sr Manager, Cloud Operations supports the business development team’s creation of the technical solution for submission, governance presentations, negotiations and any head start preparation.
  • Works closely with the Project Management, Consulting Services and Service Delivery teams to provide services and projects that adhere to quality, schedule and budget.
  • Works closely with the operational teams providing status and obtaining reach-back support
  • Serves as the technical guide on large, complex projects and providing technical advice/input that impact successful contract execution across the enterprise solution.
  • Affects Service Delivery by iterating solutions, processes, standards or operational plans that lead to successful execution and continuous improvement.
  • Resolves highly complex and multi-dimensional problems requiring consideration of variables that affect multiple aspects of the project/program. Problems range from high impact operational events to tactical corrections.
  • Develop and execute a strategic vision, technical and operational roadmap that meets RKON’s needs today and tomorrow.
  • Ensure that RKON’s Cloud platform’s are designed for 24 X 7 operations, Disaster Recovery, Performance Monitoring and oversee Network Operations, Event Management, Incident Management, Problem/Escalation Management, Configuration Management and Change Management Processes.
  • Contribute to and enhance Security policies and procedures for RKON’s Cloud Services. Implement System Management Tools to provide monitoring and management of all Cloud infrastructures.
  • Define and report Key Performance Indicators to monitor process health; define and report Customer facing service metrics. Collaborate with Secuirty organization to implement and oversee Security policy, monitoring, and guidelines for RKON’s Cloud Services. Conduct System Outage Analysis to prevent the re-occurrence of incidents. Implement continuous improvement plans for all services and processes.
  • Directly manage a geographically distributed team of hardworking cloud engineers who are responsible for the cloud architecture, design, implementation, and operations of critical, massive scale, shared services
  • Service design activities will include building out service capabilities to match SLA requirements, capacity modeling for scale and cost, and security management.
  • Ensure all technical procedures (Installation, Configuration, Run Books) are documented and updated and are contributing to the maintenance of operational standards where the automation of the infrastructure services and system administration tasks are critical. Implementation of a monitoring strategy to provide rapid feedback and diagnostics in the event of a service disruption is imperative.
  • Relentlessly introduce new ways of improving, optimizing & scaling the cloud services
  • Advanced Certification in Cloud Technologies such as AWS, Azure or CSSP is a plus.
  • Coach and mentor direct reports, supporting and inspiring their development and career growth objectives.

Qualifications

  • Bachelor's degree or equivalent years of experience to include 3 years of leadership with progressively increasing responsibility, including leading teams in a software development environment.
  • Experience in large complex multi-product information systems, Cloud services required.
  • Experience/familiarity with Cloud Operating Models
  • Experience with Amazon Web Services (AWS) and Microsoft Azure Services is necessary.
  • 5 years of IT Service Management and/or operations, data center, server, and storage management, virtualization, networking, systems management, and/or project management recommended.
  • Experience in ITIL, SAE16 / SOC 2, ISO27001 and NIST 800-53 preferred for this position.
  • Certification in Agile considered a plus for this position.
  • 5-8 years of complex, end-to-end systems integration & implementation experience within a Cloud Hosting business model.
  • Ability to think strategically while tactically setting goals and tasks scope
  • Demonstrated leadership and interpersonal skills with the ability to effectively supervise, coach and influence employees
  • Self-directed with ability to work effectively under pressure and with competing priorities
  • Must have excellent communication skills and be able to work in a fast paced dynamic environment.
  • Strong analytical and problem solving skills, with the ability to work independently as well as collaboratively in a team environment
  • Experience effectively communicating at senior levels within a customer organization and meeting with stakeholders to formulate, review, and execute task plans and deliverable items.
  • Experience applying service and product frameworks and best practices

Preferred Qualifications

  • Master's Degree in Information Technology, Computer Science, Information Systems, or related field
  • Experience managing firm fixed price task orders and performance-based contracts
  • Knowledge of IT governance frameworks and experience architecting and implementing solutions to satisfy the framework controls/requirements.
  • Experience with Service Desk support and operations

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$143k-182k (estimate)

POST DATE

07/21/2022

EXPIRATION DATE

03/05/2023

WEBSITE

rkon.com

HEADQUARTERS

CHICAGO, IL

SIZE

50 - 100

FOUNDED

1998

TYPE

Private

CEO

JEFF MULLARKEY

REVENUE

<$5M

INDUSTRY

IT Outsourcing & Consulting

Related Companies
About RKON

RKON is an information technology consulting company which delivers cloud and managed services.

Show more

RKON
Full Time
$82k-106k (estimate)
6 Months Ago
RKON
Remote | Full Time
$104k-127k (estimate)
5 Months Ago

The job skills required for Cloud Operations Manager include AWS, Azure, Leadership, Networking, Computer Science, Agile, etc. Having related job skills and expertise will give you an advantage when applying to be a Cloud Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Cloud Operations Manager. Select any job title you are interested in and start to search job requirements.

For the skill of  AWS
Staff Finders Technical of Oregon
Contractor
$97k-125k (estimate)
3 Months Ago
For the skill of  Azure
Synkriom
Full Time
$139k-172k (estimate)
7 Days Ago
For the skill of  Leadership
Chicago WhirlyBall
Full Time
$69k-81k (estimate)
Just Posted
Show more

The following is the career advancement route for Cloud Operations Manager positions, which can be used as a reference in future career path planning. As a Cloud Operations Manager, it can be promoted into senior positions as an Enterprise Architecture Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Cloud Operations Manager. You can explore the career advancement for a Cloud Operations Manager below and select your interested title to get hiring information.

Advantage Solutions
Full Time
$152k-191k (estimate)
1 Month Ago
Spencer Stuart
Full Time
$107k-136k (estimate)
2 Weeks Ago
Origami Risk
Full Time
$262k-371k (estimate)
4 Months Ago