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The Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.
Responsibilities:
Qualifications:
Salary Range: $30 -$35 (actual compensation will be determined based on experience and other factors permitted by law).
Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums.
*Night shift times vary by location. Employees working night shifts will receive a 15% shift differential in addition to base hourly pay.
Full Time
Durable Manufacturing
09/18/2022
02/10/2023
rivian.com
PLYMOUTH, MI
3,000 - 7,500
2009
ROBERT SCARINGE
$1B - $3B
Durable Manufacturing
Doing something different is never easy. It requires courage, optimism and grit. Core to our mission is building a team of adventurous individuals determined to make a positive impact on the world. This means challenging ourselves constantly. Stretching beyond the bounds of conventional thinking. Reframing old problems. Seeking new solutions. And operating comfortably in a space of uncertainty. While our backgrounds are diverse, our team shares a love of the outdoors and a desire to protect it for future generations. Do you like doing the impossible? Wed love to hear from you.
The job skills required for Field Service Technician III - Night Shift include Schematic, Time Management, Continuous Improvement, Initiative, Written Communication, Alignment, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician III - Night Shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician III - Night Shift. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Technician III - Night Shift positions, which can be used as a reference in future career path planning. As a Field Service Technician III - Night Shift, it can be promoted into senior positions as a Production Maintenance Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician III - Night Shift. You can explore the career advancement for a Field Service Technician III - Night Shift below and select your interested title to get hiring information.