We are looking for a proven leader to run our day-to-day onsite Vehicle Operations. You will support the onsite logistics operations including planning, scheduling, hiring, training, and coordinating with the Vehicle Operations manager to meet customer needs. You will need to possess strong communication and have a proven track record of leading teams through engagement. You will need the ability to build and affect culture through buy in and persuasion. As a hands-on leader, you will own feedback and development of associates with a focus to promote from within.  

Responsibilities 

People Management, Training, Quality Control 

• Lead a team of multiple associates with the ability to step in and complete all tasks associated with Vehicle Operations specialists (regardless of every level).  
• Serve as location point of contact which includes setting schedules, communicating daily priorities and goals, requesting resources, and coordinating work efforts with other on-site team members 
• Ability to lead daily stand-up team meetings and oversee team members in the absence of the site manager 
• Support the onboarding and training for all new specialists as required 
• Work with Vehicle Operations Manager to ensure that all SOPs and quality requirements are updated and accurate for site specific workflow(s).  
• Observe work processes and validate that workflows are following operational SOPs. 
• Maintain a high energy and productive environment; always on the lookout for more to do 
• Champions, leads, and advocates for continuous improvement activities in coordination with Operations Management and Operational Excellence teams. 

Vehicle Prep  

• Responsible for quality of work which includes completing quality checks, validating consistency of quality and capturing failures for upstream feedback 
• Manage paperwork and documentation for deliveries; ensure necessary paperwork is submitted on time 
• Ensure product quality standards through supporting vehicle wash and/or detailing/paint correction activities 
• Prepare, inspect, and stage vehicles for remarketing to be transported to the auction via car-carrier 

Vehicle & Lot Logistics  

• Receive, inspect, and process incoming inventory, including completing Bill of Lading (BOL) paperwork 
• Ensure the parking lot is always safe and drivable.  
• Manage charging station capacity and maintenance to ensure there is a plan of action based on scheduled customer demand and prioritization.  
• Work well in team settings; proactively steps up to help cross functional teams 
• Ability to transport vehicles while working in various weather elements 
• Serve as a subject matter expert in all facets of Vehicle operations including logistics, lean principles, problem solving and process optimization.  
• Conduct various audits to include but not limited to; security, inventory, asset location, etc...  
• Communicate and surface roadblocks as well as proposed resolutions to management where needed  

Delivery Center Operations 

• Apply critical thinking and an open mind with the intent to making processes better each day 
• Responsible for conducting and leading opening/closing processes 
• Ensure adequate stock of supplies and inventory resources proactively reaching out when applicable  
• Oversee inventory management activities for Vehicle Operations and partner teams on site 
• Complete additional work and tasks as requested by the leadership team  
• Lead problem solving activities with internal and external partners on site 
• Proficiency with computers and software including Microsoft Office, and internal business platforms 
• Work cross-functionally and collaboratively with other teams onsite and remote 

Requirements 

• 5 yearsof experience with operations, logistics, or lot management ; 3 years supervisory experience preferred; Previous EV experience a plus  
• Must be at least 21 years of age  
• Bachelor’s degree or equivalent experience required 
• Must have a valid driver’s license in the state of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from)and possess an exceptional driving record 
• Ability to obtain and maintain local sales licenses if applicable in your state 
• Ability to work a flexible schedule to support customers on nights, weekends and/or holidays; Ability and willingness to travel based on business needs to support other market launches and operations 
• Ability to fulfill physical requirements including; lift 50 lbs safely, bending/crouching/kneeling, standing, walking or sitting for extended periods 
• No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; Will be subject to continuous Motor Vehicle Record (MVR) monitoring 
• Willingness to work in various working conditions including being in an active service center or unpredictable weather conditions 
• Desire to work in workplace that is employee centric and has a foundational focus on the environment and clean energy solutions 
• Fully vaccinated against COVID-19 virus (proof required)