Come Create at Ricoh
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in yourself
At Ricoh, you can:
Responsible for the daily support of site specific network and workstation printers. Responds to customer requests for technical support and training with the focus being on customer service. Documents all service calls and requests using TRAC Solution and escalates serious problems to a Customer Service Technician and, as necessary, to the Integrated Account Manager. Works to ensure that the service level agreements between the customer and RICOH are achieved. In addition, responsibilities may include the procurement of printer hardware and the management of an on-site parts/consumables inventory.
JOB DUTIES AND RESPONSIBILITIES
Customer Service, Innovation.
$10M - $50M
The job skills required for Print Support Specialist I include Customer Service, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Print Support Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Print Support Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Print Support Specialist I positions, which can be used as a reference in future career path planning. As a Print Support Specialist I, it can be promoted into senior positions as a Document Imaging Supervisor I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Print Support Specialist I. You can explore the career advancement for a Print Support Specialist I below and select your interested title to get hiring information.