Description

Position Summary

The maintenance tech is responsible for maintaining all physical and mechanical aspects of the property. The maintenance tech takes action to ensure that all individual and common area systems are functioning properly.

Ongoing Essential Duties

• Enthusiastically embraces the company culture, assures that the property is maintained to the highest of standards, and strives to provide the best possible living experience to residents
• Understands that this position contains a substantial customer service component requiring professional appearance and behavior at all times
• Follows established dress code, including wearing proper uniform and name badge as required
• Meets daily with Maintenance Supervisor and/or Community Manager to set a plan for the day
• Meets established goals around unit turns, work order completions, and community appearance
• Uses the property management software and mobile maintenance app to receive, log, and complete work orders as assigned
• Values communication, always responds quickly, checks in with maintenance supervisor and leasing staff periodically throughout the day
• Is always willing to offer assistance to residents and staff members
• Shares responsibility for after-hours emergency service, regularly taking calls as needed.
• Assists in keeping all maintenance areas clean and orderly including the shop, garages, mechanical rooms, and storage areas.
• Assists in maintaining all vehicles and equipment, assuring that all are functioning, safe, and clean
• Maintains awareness of parts and supply inventories, works to keep inventory orderly and organized, alerts Maintenance Supervisor and/or Community Manager when supply is running low
• Works with Maintenance Supervisor and staff to complete preventative maintenance as scheduled
• Understands limitations and is willing to ask for help when needed
• Strives to improve knowledge of the property, its systems, and general operations and fill in for maintenance supervisor as needed.
• Other duties as assigned

Requirements

Required Skills/Abilities:

• Excellent customer service skills
• Attention to detail
• Ability to act independently and make decisions
• Ability to lift heavy equipment and appliances using proper tools and safety equipment
• Flexibility to work weekends, overtime, and other unscheduled times

Supervisory Responsibilities:

• This position does not have supervisory responsibilities

Education and Experience: 

• Valid driver’s license required
• Prior maintenance experience 
• HVAC, plumbing, and electrical certifications are desired

Physical Requirements:

• Must be able to lift up to 50 lbs repetitively
• Must be comfortable working outdoors in various weather conditions