Russell Investments is a leading outsourced CIO (OCIO) partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 86-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is the world’s sixth-largest investment adviser, with $2.9 trillion in assets under advisement (as of December 31, 2021) and $326.3 billion in assets under management (as of March 31, 2022) for clients in 32 countries. Headquartered in Seattle, Washington, Russell Investments has offices in 19 cities around the world, including in New York, London, Tokyo, Toronto and Shanghai. For more information, please visit www.russellinvestments.com. Business Unit: Global Distribution Operations Job Description: The Business Intelligence (BI) team within the Global Distribution organization is responsible for aligning the firm’s sales focus with our highest impact solutions and improving execution through targeted data-driven management. Specifically, the BI team is responsible for digitizing our sales processes using CRM and other related tools to drive the entire customer journey on a globally consistent basis and supporting the integration and enhancement of the firm’s Go-To-Market (GTM) architecture design, data, and technology. In addition to improving our user experience, the team is responsible for improving the firm’s global business and sales reporting and analytics. We are looking for an entrepreneurial individual with strong organizational skills to join the BI team. The Business Intelligence Analyst will play a vital role in managing and improving the team’s systems, data, infrastructure, and business processes, as well as delivering analytical and client servicing support. The Analyst will assist with data management, strategic collateral development, client service support, business analytics and reporting on key metrics and business drivers for executive decision making. The Analyst is responsible for the acquisition, processing, integration, transformation, and maintenance of business data for our global sales organization with an emphasis on transforming raw data into actionable insights. The Analyst will interface and maintain strong relationships with internal and external stakeholders including sales, operations, technology, finance, marketing, investments, research, third party vendors and custodians. The role will report to the Director, Head of Global Business Intelligence. The responsibilities of the individual in this position include: Responsible for improving effectiveness and efficiency through end-to-end management of data – acquisition, processing, integration, transformation, and maintenance of business data for our global institutional and retail organization with an emphasis on transforming raw data into actionable insights Play a vital role in managing and improving the team’s systems, data, infrastructure, and business processes, and in delivering impactful business analytics, data visualization solutions, and client servicing and data operations support Work with ambiguity such as imperfect data sets, loosely defined ideas and complex goals and translate them into more tangible and cohesive outputs Own data management at the point of consumption and collaborate with teams to resolve data issues affecting management reporting and business operations Create a clean data structure to allow for easy data querying for dashboards and any other reporting needs Create streamlined, transparent and globally consistent processes to manipulate data into final reporting analytics; Improve current reporting and analytics processes through development of automation, UI improvements and self-service capabilities Work closely with IT, Sales Management, Sales Operations, Project Management Office, and Data Strategy team to define project requirements and drive implementation of sales technology and data warehouse-related data initiatives requiring IT and business resources Work across teams to identify the authoritative data sources for relevant KPIs, develop a process to integrate and map different data sources, and manipulate data into high impact metrics and visualizations in a timely manner for leadership consumption Perform market research, collect market data, consolidate datasets and standardize them into consistent, holistic and easily consumable format Collaborate effectively with cross functional teams including data teams, developers, QA, production support, controllers, operations, sales, marketing, finance, Investment Division, etc. Contribute effectively at various points in a project life cycle as an individual contributor or as a project lead The successful candidate will have extensive demonstrable skills and experiences including the following: Bachelor’s degree required, preferably in Computer Science, Data Science, Analytics, or a related Information Technology/Engineering discipline 3 years work experience in business analytics and reporting; previous work experience in the financial services industry is a plus 2 years work experience with and strong knowledge of Excel, SQL and relational databases is required Knowledge of technical system requirements and operational processes and procedures in an asset management, management consulting, financial services, or sales organization is strongly preferred Strong experience with data integration, system consolidation, data management, and business reporting Experience in Python and/or R is a big plus Experience with data visualization and business intelligence systems such as Power BI or Tableau is a big plus Experience with CRM platforms such as Microsoft Dynamics and Salesforce is a plus Experience with Machine Learning (ML) / Artificial Intelligence (AI) related advanced analytics is a plus Experience with data, data architecture, modeling, trends analysis, and statistics Experience with data analysis using various scripting languages, tools, and/or platforms Strong experience leading strategic initiatives – soliciting, documenting requirements, and liaising between internal/external business and technology teams Strong attention to data quality, detail, and accuracy; client-servicing and process-oriented mind-set Outstanding project management, problem solving, and prioritization skills Ability to work independently and effectively on a team, with demonstrated entrepreneurial drive Exemplary verbal and written communication and presentation skills Technical background with strong analytical, quantitative, problem-solving and pattern recognition skills Ability to be an influential member of a highly integrated team composed of both technical and non-technical members Ability to multi-task, prioritize and manage multiple simultaneous projects under tight and conflicting deadlines required Proactive and hard working with strong professional accountability Equal Employment Opportunity Russell Investments is committed to providing equal employment opportunities for all associates and employment applicants regardless of race, religion, ancestry, creed, color, gender (including gender identity which refers to a person's actual or perceived sex, and includes self-image, appearance, behavior or expression, whether or not different from that traditionally associated with a person's biological sex), age, national origin, citizenship status, disability, medical condition, military status, veteran status, marital status, sexual orientation, past or present unemployment status , or any other characteristic protected by law.