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Reynolds and Reynolds
Rye, TX | Full Time
$31k-40k (estimate)
3 Months Ago
Support Specialist
$31k-40k (estimate)
Full Time | IT Outsourcing & Consulting 3 Months Ago
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Reynolds and Reynolds is Hiring a Support Specialist Near Rye, TX

Secure Title Administration (STA) is a division of Reynolds and Reynolds that helps lenders manage and track the title throughout the term of the lease or loan. As a Support Specialist you will be responsible for reviewing electronic title information. The Support Specialist interacts with both internal and external customers to maintain the reputation of delivering a high level of customer service and support. In this role, you would be responsible for seeking trends with any reoccurring issues, keeping the title information up to code with state law and regulations. We are seeking someone who enjoys problem solving, critical thinking, and working with others on a daily basis.

Requirements:

  • Bachelor’s degree or equivalent experience
  • Excellent customer service skills
  • Ability to think critically, analytically, and problem solve
  • Exceptional written and verbal communication skills
  • Strong attention to detail

Benefits:
Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our College Station office, you can take advantage of our great training programs and facility amenities, including onsite dining, onsite medical center, and our fitness center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.

What We Do At Reynolds
**
Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of car dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.

Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe.

With products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.

Reynolds and Reynolds encourages applicants of all ages and experience to apply, as we do not discriminate on the basis of age.

Job Type: Full-time

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$31k-40k (estimate)

POST DATE

01/11/2023

EXPIRATION DATE

02/09/2023

WEBSITE

reyrey.com

HEADQUARTERS

KETTERING, OH

SIZE

3,000 - 7,500

FOUNDED

1866

TYPE

Private

CEO

TOMMY BARRAS

REVENUE

$500M - $1B

INDUSTRY

IT Outsourcing & Consulting

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About Reynolds and Reynolds

Reynolds And Reynolds develops a SaaS-based platform that offers CRM, accounting and document management solutions for the automotive retail industry.

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The following is the career advancement route for Support Specialist positions, which can be used as a reference in future career path planning. As a Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist. You can explore the career advancement for a Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Support Specialist job description and responsibilities

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

03/23/2022: Greensboro, NC

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/03/2022: Hopkinsville, KY

The specialists work along with the staff members to supervise the assigned projects by an organization.

03/01/2022: Sarasota, FL

The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.

01/23/2022: Pueblo, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Support Specialist jobs

Experience as a Customer Support Specialist or similar CS role.

04/04/2022: Philadelphia, PA

Proven work experience as a Sales support specialist or Sales support associate.

04/18/2022: Galveston, TX

Tech support specialists need good communications skills.

01/23/2022: Milwaukee, WI

Gain experience with operating systems.

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Learn Relevant Tech Skills and Gain Experience.

03/04/2022: Petersburg, VA

Step 3: View the best colleges and universities for Support Specialist.

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